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ManyPets: Pet insurance reviews

4.74
Based on 13,424 reviews, last reviewed 17th Aug 2026
67% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Prompt payment for vet bill claims Had a couple of vet bill claims for our dog - one requiring surgery, one requiring medication. Both claims were dealt with promptly and paid. very goo... Read more Reviewed on: 17th August 2026
steve c's avatar
steve c

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026
gareth p's avatar
gareth p

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13424)

Top Dog...

5
BBM. They beat my renewal with Morethan by around £200 a year for my two spaniels and the cover was far better. First time I claimed for a suspicious lump on Doug my 7 year old Sprocker the process was so easy it's untrue. And even better they paid out very quickly and settled with my vet direct. Absolutely brilliant, the proof in the pudding is always when you need to claim with any insurance the BBM team were brilliant. I would not hesitate in recommending these guys... Reviewed on: 6th August 2020

All-round brilliant company

5
I have been with Bought by Many since I got my kittens just over 3 years ago. In that time, I have needed to make one claim, and was totally impressed by everything about the service I received from them. Their customer service is second to none, personal, quick and comprehensive, and settlement of the vet's bill was seamless. I would recommend anyone to check with Bought by Many first for their pet insurance, as they will not be disappointed. Reviewed on: 6th August 2020

Trustworthy caring staff

5
Our new pup had D&V and we were worried. One quick call to BBM bet service with a lovely qualified vet and we had sound advice and our pup is better! This saved a trip to the vets distressing our pup and saved us money. Thanks BBM! Reviewed on: 6th August 2020

really helpful

5
The service provided has been excellent and the staff have been very friendly and helpful. Reviewed on: 6th August 2020

Great company

5
Great company, great service. No complaints! Reviewed on: 6th August 2020

Great service

5
We bought insurance for our cats for the first time last year and unfortunately 6 months later one of our cats were hit by a car. There was nothing we could do to save our cat but bought by many were so comforting and helpful with dealing with the dealing of cremation costs and helping us through a really tough time! Would recommend over and over. Reviewed on: 6th August 2020

Customer Service that reassures

5
Great customer service when l originally was looking for a policy for my puppy. The Advisor took time to explain and go through all my queries so much so that l didn't hesitate to purchase. You want the best affordable cover for your cherished pet and l think l have it with Bought By Many - a policy that l wont worry about - 5 stars!! Reviewed on: 6th August 2020

Quick and easy

5
Easy to use and the price is great for the cover we picked Reviewed on: 6th August 2020

Wonderful pet insurance

5
We have used Bought by many pet insurance for over a year now and have found their online system very easy to use, they have paid all of our claims quickly and we are very happy with the service they have provided. The policy documents are also very clear and easy to understand. Reviewed on: 6th August 2020

They are amazing

5
Even throughout h the lockdown they have been doing their best and even with some little system errors they have managed to sort my claim I would recommend them to anyone!! Reviewed on: 6th August 2020

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