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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.74 (13424 reviews)

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4.74

Based on 13,424 reviews, last reviewed 17th Aug 2026

67% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Prompt payment for vet bill claims Had a couple of vet bill claims for our dog - one requiring surgery, one requiring medication. Both claims were dealt with promptly and paid. very goo... Read more Reviewed on: 17th August 2026

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13424)

Review of the ManyPets, Pet insurance:

Vets that are always there for your pet

Each time I have had to use the vets for various reasons I have found them to be so professional, and always have Harley’s needs looked after. That are polite and very caring Reviewed on: 15th October 2024

A company that gives you confidence

I have been with them for a couple of years and not made a claim but their blurb gives you confidence that unlike other insurance companies who are keen to take your money but reluctant to pay out & wack up premiums if you claim. Bought by many pay back 20% of your premium if no claims made in that year. Reviewed on: 24th January 2019

Fantastic value

Very helpful. No frills but competitive prices Reviewed on: 6th October 2018

Great value pet insurance

Great value insurance for my two dogs. Found a policy which had everything I require. Easy to set up the policy online and very helpful on the phone. Not yet had reason to make a claim but it seems straightforward if I had to. Reviewed on: 1st October 2018

Easy, cheap, understandable

Everything is clear and easy to understand, great value for money and comparable to the market (better in a lot of cases) . The simplicity should be the aim of ALL other insurers Reviewed on: 29th September 2018

Excellent service provided

Our new pet dog has had quite a few unexpected visits to the vets in his early life and every time we have had to make a claim, Bought by Many have simply been brilliant and have helped us immensely. We would recommend them to anyone thinking of getting a pet as they are second to none. Top class service from start to finish, thank you so much. Reviewed on: 17th September 2018

Finally, some common sense in the insurance industry

With all the talk about vaccines possibly harming pets, I wanted to be able to choose for myself whether to vaccinate my dogs or not. I phoned this company to explain my concerns and they said they are aware that many owners are worried by this and that if I chose not to vaccinate, it would not invalidate my insurance. If any of my dogs needed treatment for a "vaccinable" illness, they would not cover it, but if they fell ill for any other reason, my insurance would not be affected. As vaccines are meant to last years anyway, the chances of my dogs getting a "vaccinable" illness is very slim and I commend this company for taking the customers concerns seriously about this matter. Reviewed on: 16th September 2018

Comprehensive insurance package

Wanted insurance cover for my 121/2 Labrador at a costwhich was not exorbitant and this package delivered Reviewed on: 13th September 2018

Brilliant professional service

I cannot speak highly enough about the service i have received. I was kept constantly up to date with the progress of my claim. Paid in full promptly. Reviewed on: 11th September 2018

best customer service and claim service ive ever come across

simple and easy claim process. the best I have ever experienced. easy on line quotes. first class telephone service, answered a question I had regarding my dog there and then re coverage for pre existing condition. compared to other companies so far - beats them hands down for customer service. Reviewed on: 11th September 2018

Great Value for money

Thankfully we haven't had to claim anything on it so far, but the sign-up process and communications are very good and easy to understand which is so nice to have something simple for a change! Reviewed on: 10th September 2018

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