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ManyPets: Pet insurance reviews

View other ManyPets products
4.87
Based on 13,422 reviews, last reviewed 16th Apr 2026
400% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M
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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13422)

Fantastic cover and no hassle claims

5
Fantastic cover. £15,000 vet fees, £69 excess for a lifetime policy. We've made one claim so far and they dealt with the vet directly. Any time that I have spoke with the team, they seem to be very friendly and want to help. Just what I like. No fuss, no hassle. 5 stars all round for the team at bought by many. Would highly recommend this company to anyone that's looking for pet insurance. Reviewed on: 27th August 2019
Scott 's avatar
Scott

Always reliable

5
Quick , straight forward , friendly , caring service . Reviewed on: 26th August 2019
Pugmum's avatar
Pugmum

Very easy claim

5
I recently had to make two claims and it was very easy, filled out their online form and received my refund of what I’d paid out within a couple of weeks. Was very pleased with the experience Reviewed on: 16th August 2019
Fiona Gillis's avatar
Fiona Gillis

Pet Insurance

5
Great price for my two pooches and even better service. 5 Star indeed! Reviewed on: 8th August 2019
kerryc149's avatar
kerryc149

They paid my claim easily and simply

5
So great to have insurance that's actually there for you when you need it Reviewed on: 3rd August 2019
Charlotte Halkett's avatar
Charlotte Halkett

Best Experience Ever

5
My dog had to go through two operations at veterinary hospital and Bought by Many dealt with the Hospital direct and covered the cost, what more could you ask for. Fom making the claim to dealing with the Customer Service team was a fantastic experience. Highly Recommend BOUGHT BY MANY. Reviewed on: 24th July 2019
Tony Court's avatar
Tony Court

Brilliant

4
Easy to set up great cost given me great peace of mind pets are covered but at low cost Reviewed on: 6th July 2019
Sandra Chadwick's avatar
Sandra Chadwick

Easy and great service

5
Quick and easy application , great communication and really helpful telephone service Reviewed on: 12th June 2019
Ree's avatar
Ree

Disgraceful company

1
Don't let bought by many fool you with the non claim refund. We were told we'd be refunded in January 2019 within 3 days, it's not the middle of Feb 2019 and we are still trying to get the agreed fee. They've also increased our policy by £40 per months for a dog we haven't claimed on. They are con artists, as soon as this debacle if sorted we will be cancelling. They might be cheap, but there's a reason !!! Reviewed on: 19th February 2019
Simon Lobley's avatar
Simon Lobley

A company that gives you confidence

5
I have been with them for a couple of years and not made a claim but their blurb gives you confidence that unlike other insurance companies who are keen to take your money but reluctant to pay out & wack up premiums if you claim. Bought by many pay back 20% of your premium if no claims made in that year. Reviewed on: 24th January 2019
Roy's avatar
Roy

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