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ManyPets: Pet insurance reviews

4.87
Based on 13,416 reviews, last reviewed 22nd Dec 2025
100% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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6%
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1%
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0%
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1%

Latest highest rating:

5

Fantastic company Fantastic company, very reasonable price, and have been so easy to deal with whenever we have needed to claim. Access to video vets has been exception... Read more Reviewed on: 5th September 2025
S C's avatar
S C

Latest lowest rating:

1

Takes an absolute age for ManyPets to credit 'Moneyb... Takes an absolute age for ManyPets to credit 'Moneyback', each year it becomes longer and longer. Depending on who you speak with, there is little con... Read more Reviewed on: 22nd December 2025
KM's avatar
KM

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13416)

Brilliant

4
Easy to set up great cost given me great peace of mind pets are covered but at low cost Reviewed on: 6th July 2019

Easy and great service

5
Quick and easy application , great communication and really helpful telephone service Reviewed on: 12th June 2019

Disgraceful company

1
Don't let bought by many fool you with the non claim refund. We were told we'd be refunded in January 2019 within 3 days, it's not the middle of Feb 2019 and we are still trying to get the agreed fee. They've also increased our policy by £40 per months for a dog we haven't claimed on. They are con artists, as soon as this debacle if sorted we will be cancelling. They might be cheap, but there's a reason !!! Reviewed on: 19th February 2019

A company that gives you confidence

5
I have been with them for a couple of years and not made a claim but their blurb gives you confidence that unlike other insurance companies who are keen to take your money but reluctant to pay out & wack up premiums if you claim. Bought by many pay back 20% of your premium if no claims made in that year. Reviewed on: 24th January 2019

Fantastic value

5
Very helpful. No frills but competitive prices Reviewed on: 6th October 2018

Great value pet insurance

5
Great value insurance for my two dogs. Found a policy which had everything I require. Easy to set up the policy online and very helpful on the phone. Not yet had reason to make a claim but it seems straightforward if I had to. Reviewed on: 1st October 2018

Easy, cheap, understandable

5
Everything is clear and easy to understand, great value for money and comparable to the market (better in a lot of cases) . The simplicity should be the aim of ALL other insurers Reviewed on: 29th September 2018

Excellent service provided

5
Our new pet dog has had quite a few unexpected visits to the vets in his early life and every time we have had to make a claim, Bought by Many have simply been brilliant and have helped us immensely. We would recommend them to anyone thinking of getting a pet as they are second to none. Top class service from start to finish, thank you so much. Reviewed on: 17th September 2018

Finally, some common sense in the insurance industry

5
With all the talk about vaccines possibly harming pets, I wanted to be able to choose for myself whether to vaccinate my dogs or not. I phoned this company to explain my concerns and they said they are aware that many owners are worried by this and that if I chose not to vaccinate, it would not invalidate my insurance. If any of my dogs needed treatment for a "vaccinable" illness, they would not cover it, but if they fell ill for any other reason, my insurance would not be affected. As vaccines are meant to last years anyway, the chances of my dogs getting a "vaccinable" illness is very slim and I commend this company for taking the customers concerns seriously about this matter. Reviewed on: 16th September 2018

Comprehensive insurance package

5
Wanted insurance cover for my 121/2 Labrador at a costwhich was not exorbitant and this package delivered Reviewed on: 13th September 2018

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