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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.73 (13423 reviews)

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4.73

Based on 13,423 reviews, last reviewed 3rd Aug 2026

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13423)

Review of the ManyPets, Pet insurance:

Great Service!

Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

24hr vet access by phone

24hr vet access by phone for advice needed when my training group had kennel cough. Renewal of my policy done with a helpful person on the phone. Reviewed on: 1st October 2024

ManyPets have always been really helpful over the ph...

ManyPets have always been really helpful over the phone. Polite, caring and friendly when you need it most. Reviewed on: 1st October 2024

Quick to respond to queries & help with claims

Quick to respond to queries & help with claims Reviewed on: 1st October 2024

Easy to contact.

I have only spoke once to somebody on telephone over Mabel's insurance and found them very helpful and informative. Reviewed on: 1st October 2024

What you want from an insurance company

Have been with Many Pets for 3 years and find them to be competitive on price, quick and helpful when dealing with them: have had one claim that was settled expeditiously and, their communications and advice that is sent out periodically is informative, relevant and helpful. Reviewed on: 1st October 2024

They follow up and get back to you quickly

They follow up and get back to you quickly Reviewed on: 1st October 2024

Thankfully I have not had to use them yet, but every...

Thankfully I have not had to use them yet, but everything is very easy and straight forward. I am confident that ripley will be well looked after if the time comes that we need to use her insurance. I would not put ripley with anyone I did not have confidence and faith in. Reviewed on: 1st October 2024

Excellent Service

Sorted and paid our claim very promptly Reviewed on: 1st October 2024

Great customer service

Great customer service when I needed to contact them. Great access to 24/7 vet on line. I’ve used the vet online several times and it has saved the need to attend an in person vey appointment and saved money. Reviewed on: 1st October 2024

Insurance without a worry

No issues when making claims, great customer care, even received vouchers for free treats! the free 24/7 vet line is very helpful! Reviewed on: 1st October 2024

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