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ManyPets: Pet insurance reviews

4.87
Based on 13,422 reviews, last reviewed 16th Apr 2026
400% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
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1%
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0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13422)

No fuss Service.

5
We are very happy with our policy. It is not overpriced like may other policies we had been quoted for. Our WCS Luna had to have a minor operation to remove grass seeds from her ear cavity, Bought By Many dealt with the claim fast and efficiently and paid out with no quibbles within two weeks. Reviewed on: 5th September 2018

Excellent Price. Brilliant communication.

5
I love how Bought by Many send monthly email reminders of direct debit amount and date it will be taken. They provide and excellent service and, in my experience, cannot be beaten on price. I can’t ask for more than that. Reviewed on: 5th September 2018

I never knew making a claim could be so easy

5
We have pet insurance with Bought By Many for our dog and thoroughly recommend them. They make it wonderfully simple for you. I had a different insurance carrier for our cat, and the red tape and hoops we had to jump through to make any claim were ridiculous -- it was as if they were hoping to make it so difficult that you wouldn't bother. Bought By Many are the exact opposite. They do everything for you, including contacting your vet for the info they need, and they keep you updated every step of the way. And their prices are extremely competitive; we have excellent coverage for our dog. I can't recommend them highly enough. Reviewed on: 5th September 2018

Be good to your pet and you

5
After seeing premiums massively increase as my dog got older each year the time came for me to shop around. I found Bought By Many on my search and not only did the premiums reduce greatly, the mandatory excess was also removed. Within only a week or so my dog, as if wanting to test the new policy, developed a urine infection requiring sample tests and antibiotics which recurred after the initial treatment. A second trip to the vets and further medication saw her cured. Bought By Many were excellent on the phone both times and the vet bill was settled directly. I thoroughly recommend Bought By Many pet insurance both for the cover and the helpfulness of the telephone support/advice. Reviewed on: 5th September 2018

Saving a fortune

5
I've been with the same insurer for 11 years and was horrified when they decided to double my premium again this year, being a loyal customer stands for nothing apparently. Any way a friend of mine recommended Boughtbymany and I was delighted that the cover matches and actually improved upon my previous policy and for half the price. Lovely helpful customer service team when I called them and on their online service as well. Have recommended to loads of my friends and family. Please note that my experience so far is only on customer service, sales process and cost as luckily I have had no reason to make a claim as yet. Reviewed on: 5th September 2018

Bought By Many: So far so good

5
I was originally with More Than for three years, they done nothing to enhance customer relations, in the end they wanted £103 a month to insure my adorable Labrador. I researched on line and choose Bought by Many, why? Because a) the price and b) what they offered was more than most insurers. My dog is now insured for cruciate ligament problems (please check yours) and for stem cell therapy. I also receive an email every month to advise me when the direct debit is coming out, being a planner this impresses me and is very helpful. Reviewed on: 5th September 2018

Great affordable pet insurance!

5
Friendly helpful, no quibbling so far on claims, payed out quickly. I have already recommended Bought By Many and they are happy too! They also have old thyme Bulldog in the dog list and don't class her as just a bulldog who have more health issues, all the rest don't have this bread in the list making her insurance very expensive. I am a happy customer so far :) Reviewed on: 5th September 2018

BoughtbyMary

5
have used these people for a while now always helpful if you ring them website is easy to follow would recommend them Reviewed on: 5th September 2018

Excellent cover options

5
Fantastic array of cover options with something to suit every pets needs. Very easy application and constant updates about your cover and payments so there are no surprises. Very impressed. Would never go back to PetPlan Reviewed on: 5th September 2018

brilliant service

5
super fast to claim online and takes all of the hassle out of making a claim, so easy to chat with someone if you need to and the staff are knowledgeable and friendly Reviewed on: 5th September 2018

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