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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.73 (13423 reviews)

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4.73

Based on 13,423 reviews, last reviewed 3rd Aug 2026

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13423)

Review of the ManyPets, Pet insurance:

Great Service!

Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Communication and services provided excellent.

Communication and services provided excellent. I have been fortunate not to claim. Reviewed on: 1st October 2024

Great customer service

We have unfortunately had to claim twice on our insurance and on both occasions we received the best customer service, prompt responses and payouts within 24 hours for the first claim which helped our a lot in this economy Reviewed on: 1st October 2024

Claims paid quite rapidly

I have only needed to make one claim so far but it was paid out rapidly. Reviewed on: 1st October 2024

Very responsive - happy with the access to services,...

Very responsive - happy with the access to services, especially the online vet Reviewed on: 1st October 2024

The best cover that you can get.

The best cover that you can get. We have had to make one claim and the refund was very quick. Very satisfied Reviewed on: 1st October 2024

Fantastic service from the 24/7 video call vets.

Fantastic service from the 24/7 video call vets. Great customer service at renewal too. Reviewed on: 1st October 2024

Helpful service and claim

Claim processed very quickly thanks Reviewed on: 1st October 2024

Easy and quick access to a Vet whenever needed.

Easy and quick access to a Vet whenever needed. Quick and stress free claims and LOVE the benefits that come with the insurance Reviewed on: 1st October 2024

I have a dog who unfortunately was diagnosed with ca...

I have a dog who unfortunately was diagnosed with cancer at 3 years of age. All of his treatment was covered and he is now cancer free!! He is back to being a happy young dog and I couldn’t be more grateful for Many Pets helping fund this and making this possible. Reviewed on: 1st October 2024

Generally good but sometimes need a nudge

We've used many pets for our dog who has had 2 knee surgeries since we got her. ManyPets are good and we didn't have any issues getting treatment authorised, however they took time paying the vets which meant the vets were going to delay the second surgery until payment was recieved. Chasing up ManyPets myself meant this was resolved quickly, but was an avoidable stress at that time. Reviewed on: 1st October 2024

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