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ManyPets: Pet insurance reviews

4.87
Based on 13,418 reviews, last reviewed 17th Feb 2026
50% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent company, always quick and easy to claim Excellent company, always quick and easy to claim Reviewed on: 1st February 2026
Karen Murphy's avatar
Karen Murphy

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13418)

Excellent service

5
When I’ve had to phone staff have been so friendly and helpful and as I’m Autistic they are brilliant. Also claims dealt with very fast and efficiently. Reviewed on: 1st October 2024

Peace of mind for this springer spaniel owner

5
My rescue spaniel has had a few issues over the past few years — the cover from ManyPets has given peace of mind and the claims have always been dealt with quickly, professionally and without quibble. I wouldn't hesitate to recommend them. Reviewed on: 1st October 2024

I've got really good experience and not complaining...

5
I've got really good experience and not complaining at all Reviewed on: 1st October 2024

NO PROBLEMS AT ALL AND THE CLAIMS WHERE PAYED VERY F...

5
NO PROBLEMS AT ALL AND THE CLAIMS WHERE PAYED VERY FAST AND NO TROUBLE WHEN I ASK THEM ANY QUESTIONS Reviewed on: 1st October 2024

Communication and services provided excellent.

5
Communication and services provided excellent. I have been fortunate not to claim. Reviewed on: 1st October 2024

Great customer service

5
We have unfortunately had to claim twice on our insurance and on both occasions we received the best customer service, prompt responses and payouts within 24 hours for the first claim which helped our a lot in this economy Reviewed on: 1st October 2024

Claims paid quite rapidly

5
I have only needed to make one claim so far but it was paid out rapidly. Reviewed on: 1st October 2024

Very responsive - happy with the access to services,...

5
Very responsive - happy with the access to services, especially the online vet Reviewed on: 1st October 2024

The best cover that you can get.

5
The best cover that you can get. We have had to make one claim and the refund was very quick. Very satisfied Reviewed on: 1st October 2024

Fantastic service from the 24/7 video call vets.

5
Fantastic service from the 24/7 video call vets. Great customer service at renewal too. Reviewed on: 1st October 2024

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