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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.73 (13423 reviews)

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4.73

Based on 13,423 reviews, last reviewed 3rd Aug 2026

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13423)

Review of the ManyPets, Pet insurance:

Great Service!

Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Great pet insurance!

Although I’ve never had to use my pet insurance yet I’ve always got peace of mind that my cat binx is protected for whatever may come. The price is great and I sleep soundly knowing he can fall out a tree or pass away an old man many Pets has got him covered!! Reviewed on: 1st October 2024

Great Policy

Excellent customer service, great policy Reviewed on: 1st October 2024

Luckily I have not had to make a claim for either of...

Luckily I have not had to make a claim for either of my cats yet. Easy to get insurance and nice to get the 20% of my annual premium back for two years now. Never had to remind them either which is good. Lots of perks with this insurance but not had to use any as yet, or needed to. Reviewed on: 1st October 2024

Great pet insurance to have

We have less to worry about when we have manypets policy in place. Reviewed on: 1st October 2024

I have very good and professional service at ManyPe...

I have very good and professional service at ManyPets Thank you! Reviewed on: 1st October 2024

My cat Magic has had a succession of serious illness...

My cat Magic has had a succession of serious illnesses, and I am so grateful to ManyPets for the speed of its decision making and the understanding, efficiency and availability of its customer care service. Reviewed on: 1st October 2024

Hassle free claim and excellent communication

Recently had to make a claim and had a hassle free experience. I was well communicated with throughout and was updated st different points of the claim. The result was explained to me clearly too. Can’t fault them. I’ve had to use the online vet service through them for advice before too and it’s such a relief. Wouldn’t go with anyone else! Reviewed on: 1st October 2024

Grace needed treatment twice, and it gave me peace o...

Grace needed treatment twice, and it gave me peace of mind, that I had her insured. Reviewed on: 1st October 2024

Excellent helpful staff and claim paid next day

Excellent helpful staff on the phone lines and when I put a claim in with the receipts from the vets, it was in my bank account the next day! No questions asked! I’m a very happy customer, got both my cats insured with them, on our second year. Reviewed on: 1st October 2024

Setting up was easy and the guy I spoke with didn’t...

Setting up was easy and the guy I spoke with didn’t rush me, he was also patient with my questions. He was easy to understand and it was one of the easiest things I’ve dealt with recently, wish everything today was so simple! Reviewed on: 1st October 2024

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