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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.73 (13423 reviews)

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4.73

Based on 13,423 reviews, last reviewed 3rd Aug 2026

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13423)

Review of the ManyPets, Pet insurance:

Great Service!

Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

I have not had to make a claim yet but I can honestl...

I have not had to make a claim yet but I can honestly say the service that comes with the policy is really good. Reviewed on: 14th October 2024

Not made claim so far but customer service good, web...

Not made claim so far but customer service good, website straightforward and claims procedure looks simple Reviewed on: 14th October 2024

Really helpful

Always been very helpful and very quick at paying out. Reviewed on: 14th October 2024

Always been good service

Always good, kept intouch with changes and used the video vets many times which has saved us money overall Reviewed on: 14th October 2024

Easy to deal with, friendly team

Easy to deal with, friendly team Reviewed on: 14th October 2024

easy to make a claim

It was easy to make a claim and the claim was processed very quickly. Reviewed on: 14th October 2024

No complications with claims, friendly staff and out...

No complications with claims, friendly staff and outstanding help with support. Reviewed on: 14th October 2024

Claim paid same day never had an issue

Claim paid same day never had an issue Reviewed on: 14th October 2024

Great peace of mind knowing all my pets are covered...

Great peace of mind knowing all my pets are covered as we are a multi pet household. Reviewed on: 14th October 2024

Happy new customer

Haven’t claimed yet but saved nearly half what I was paying before with around a £350 saving. Reviewed on: 14th October 2024

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