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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.87 (13420 reviews)

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4.87

Based on 13,420 reviews, last reviewed 12th Mar 2026

300% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

great customer service The customer service team are friendly and have always been willing to answer any questions I have had. I needs to make a claim for my pet and they we... Read more Reviewed on: 12th March 2026

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13420)

Review of the ManyPets, Pet insurance:

Great Service!

Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Very happy

Nothing but good things to say about Many Pets. Paid my claim promptly without any quibbles. Reviewed on: 1st October 2024

we made our first claim with them back in july and g...

we made our first claim with them back in july and got accepted quickly and our money back etc. quick service and easy to use Reviewed on: 1st October 2024

Outstanding customer service and good value for money

Policy easy to setup and price undercut everyone else but provided more cover and benefits. Customer easy to deal with and answer the phone promptly Reviewed on: 1st October 2024

Great insurance

Always in touch and helpful tips Reviewed on: 1st October 2024

Great customer service & fast payouts

When my pup was still young we made some rather large claims following X-rays, ct scan and surgery but many pets where excellent and more importantly to us pet parents they paid out quickly so I wasn’t out of pocket for too long. I have recommended them to many people due to the cover and customer experience and quite extraordinarily on my smaller claims for hydrotherapy sessions they usually have the money in my bank account the same day that I’ve made the claim. Their record for me is 3 hours from making the to the money being in my account! I don’t think you can ask for a more efficient insurance provider. Every time I have needed to call the customer service advisors are so polite and friendly and always ask after my dog which is nice. I’ve also taken advantage of the perks getting money of yumove supplements and also a pet activity tracker. I would and have already highly recommend many pets. Reviewed on: 1st October 2024

I love that you can access documents online easily

I love that you can access documents online easily Reviewed on: 1st October 2024

Quick and easy access to Vet support

I had really quick response times when I needed to talk to a vet - within the hour I had an appointment scheduled and a face time took place! Saving money and time having to visit an actual vet - all part of insurance with many pets Reviewed on: 1st October 2024

I've not claimed recently so unable to comment

I've not claimed recently so unable to comment Reviewed on: 1st October 2024

Excellent service following diagnosis of epilepsy.

Many pets has been very good in paying for tests etc four my epileptic Golden Retriever, and hopefully will continue to do so. It breaks my heart to have a 3/12 year old dog struggling with fits and subsequent weight gain on drugs, but hopefully with Manypets help with claims, this will be resolved. Reviewed on: 1st October 2024

Easy to use and understand- I feel in good hands

Easy to use and understand- I feel in good hands Reviewed on: 1st October 2024

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