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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.73 (13423 reviews)

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4.73

Based on 13,423 reviews, last reviewed 3rd Aug 2026

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13423)

Review of the ManyPets, Pet insurance:

Great Service!

Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Very simple and easy to set up.

Very simple and easy to set up. Contacting them on the phone is also very easy to do as well and managing the online account is helpful too. Reviewed on: 1st October 2024

Great value for money.

Great value for money. Really helpful information sent through on health & offers. Reminder sent when direct debit due to go out. Reviewed on: 1st October 2024

Never had an issue.

Never had an issue. Needed a vet consult was amazing. No hassle vet visit claim all done for me. Reviewed on: 1st October 2024

Fantastic service and great value for money with lot...

Fantastic service and great value for money with lots of added benefits for my pup Reviewed on: 1st October 2024

Very efficient and top notch service!

Very efficient and top notch service! Although they say processing claims takes up to 6 weeks but they always do it in less than 2 weeks! Reviewed on: 1st October 2024

No question unanswered

Every time I have had a question or query regarding my young dog, I have found the answer quickly and in depth to help me Reviewed on: 1st October 2024

Very reliable , good communication and there when we...

Very reliable , good communication and there when we need them, and dealt with our inquiries very effectively Reviewed on: 1st October 2024

Excellent customer service

Customer service is excellent, courteous and friendly. Extremely swift when settling claims. Easy to navigate system. Additional benefits are a nice touch. Reviewed on: 1st October 2024

The most honest of insurers

The ManyPets team are friendly helpful and knowledgeable. Above all they are honest. I’ve only had to make one claim but it was settled fast and with no fuss. The added First Vet service is a huge bonus. Reviewed on: 1st October 2024

Simple to insure, great cover, easy to contact and a...

Simple to insure, great cover, easy to contact and a range of extra offers available too! Reviewed on: 1st October 2024

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