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ManyPets: Pet insurance reviews

4.87
Based on 13,422 reviews, last reviewed 16th Apr 2026
400% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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6%
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1%
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0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13422)

Always positive and amazing customer service

5
Always positive and amazing customer service Reviewed on: 1st October 2024

Easy and quick.

5
Easy and quick. Not the cheapest but certainly the best. Reviewed on: 1st October 2024

Shadow’s Accident & ManyPets Experience

5
I had to take Shadow (cat) to an emergency vets after an accident. Once treatment had finished and he was given the all clear, I put in a claim which was very easy. I was kept up to date via the online service and the customer service agent was friendly and helpful on the one occasion I did call. While I would have preferred not to be claiming as it meant Shadow was unwell, it was an excellent service. A friend recommended me following their own experience and I’m pleased I took her advice. Reviewed on: 1st October 2024

Simple claim process

5
Based on a low level claim - Process to claim using the online form was easy, I was kept up to date and pay out was very quick. However a new claim has now been raised which is in the thousands so it will be interesting to see the outcome of this. Reviewed on: 1st October 2024

I had a claim paid out the same day which...

5
I had a claim paid out the same day which was amazing Reviewed on: 1st October 2024

We were recommended Many Pets by our dog’s breeder.

5
We were recommended Many Pets by our dog’s breeder. Our Labrador is only 20 months old so we have had no experience of making a claim, but Many Pets are very pro-active in communicating news etc to us. They seem to be the only Pet Insurance Company ,too , which offer you a rebate if you don’t make a claim in a calendar year ( though you have to pay a bit extra). So far, we are very pleased with Many Pets. Reviewed on: 1st October 2024

Customer service is great.

5
Customer service is great. Would like more competitive pricing. Reviewed on: 1st October 2024

Brilliant many for pets, Kate,Bella and Bailey

5
Great value for money, really good website easy to use, also receive emails with offers or what’s happening at many pets so your being kept informed all the time, 24 hour vet in hand if required. Reviewed on: 1st October 2024

Video Consultation

5
Easy to arrange video consultation, thus saving time and money of visit to vet initially. Very helpful. Reviewed on: 1st October 2024

The only pet insurance you should be using!

5
Always had great service and every person you speak too is so lovely and nice, taking care of Bryn is very important to me and manypets makes me feel like I’m in safe hands and Bryn is taken care off at any opportunity. Prices are great and policy is great, you can’t get any better! Reviewed on: 1st October 2024

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