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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.73 (13423 reviews)

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4.73

Based on 13,423 reviews, last reviewed 3rd Aug 2026

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13423)

Review of the ManyPets, Pet insurance:

Great Service!

Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

no faults!

Have been with ManyPets for a few years now, and although I haven’t had to make a claim, they have always been helpful with any queries I have had. Their service is simple and website is great. I have no complaints so far and would highly recommend this pet insurance provider! Reviewed on: 1st October 2024

Great 24hr vet appointments

I’ve used the 24hr vet service and the staff have been great and it’s resolved the po Reviewed on: 1st October 2024

Always had a great experience with them.

Always had a great experience with them. From cost, to vetinary bills Reviewed on: 1st October 2024

Manypets have been fantastic with us they have taken...

Manypets have been fantastic with us they have taken the financial stress away from what has been a very difficult past year with our poor dog recovering from meningitis. I highly recommend them Reviewed on: 1st October 2024

Good but...

Never had a problem with a claim, however, the insurance double the price every single renewal. Reviewed on: 1st October 2024

Seem to be waiting a long time for payment of claims.

Seem to be waiting a long time for payment of claims. On hold for long periods of time when trying to contact Many pets. Repeated info on emails. When spoke to an advisor, repeatedly told claims with handler and then nothing for weeks. Reviewed on: 1st October 2024

5 star Customer service

Customer service is always spot on, very friendly never have any issues. Always willing to help with what ever is asked. Reviewed on: 1st October 2024

Helpful and friendly...

When setting up my insurance for Ollie many pets were very helpful and friendly. The email updates we recieve are interesting and helpful. Reviewed on: 1st October 2024

Dash Renfrew

I liked the policy I choose for my puppy Reviewed on: 1st October 2024

Quick claim handling

Competitive prices. Really impressed by the handling of my claim Reviewed on: 1st October 2024

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