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ManyPets: Pet insurance reviews

4.73
Based on 13,423 reviews, last reviewed 3rd Aug 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026
gareth p's avatar
gareth p

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13423)

Review of the ManyPets, Pet insurance:

Great Service!

5
Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Multi pet & perks!

4
Many pets are more affordable for multi pets, and offer discounts too. They send email updates on claims so you know what is going on and if there is s delay they try to resolve it quickly. They also have a huge range of perks, meaning i can get discounts on my favourite brand and even upcoming events! Reviewed on: 1st October 2024

I'm very happy not to have used this service

5
I'm very happy not to have used this service Reviewed on: 1st October 2024

Good experience

5
Very reliable quick response. Value for money Reviewed on: 1st October 2024

Easy to claim, excellent customer service.

5
Easy to claim, excellent customer service. Works well with pet parents. Reviewed on: 1st October 2024

Understanding

5
Quick response . Understanding to pets needs and supporting the ongoing treatment pet needs . Easy to use and log . Reviewed on: 1st October 2024

I love that you can talk to a vet 24/7

5
I love that you can talk to a vet 24/7 I have had to contact them twice and they have been really great. Easy to use service. Reviewed on: 1st October 2024

Great company

5
Great company, easy to contact for advice, promptly reimbursed for vet Reviewed on: 1st October 2024

I wouldn't trust anyone else.

5
Always there, been with ManyPets from day one of having Ronnie. Reviewed on: 1st October 2024

Pet perfect

5
Manypets are an extremely caring company they cover all you would want from a pet insurance policy, speaking to them is like speaking to a friend I am extremely happy to be with them and no longer worry for my pets future. Reviewed on: 1st October 2024

Have not claimed yet.

5
Have not claimed yet. But I heard renewal will be rocketed if you claim. So I’m might change insurance soon. Reviewed on: 1st October 2024