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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.73 (13423 reviews)

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4.73

Based on 13,423 reviews, last reviewed 3rd Aug 2026

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13423)

Review of the ManyPets, Pet insurance:

Great Service!

Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

I wanted pet insurance with a high level of cover.

I felt like I wanted a pet insurance with a high level of cover and so I shopped around and I found Many pets and I'm glad I did. I have always had pleasant interactions on the phone. They even ask me how my dog is doing as well. I'm obsessed. Reviewed on: 1st October 2024

Barkley Approves

Always quick to pay and never any issues with vets diagnosis or treatment plan. Reviewed on: 1st October 2024

Georgie and Many Pets

When Georgie my retired guide dog was diagnosed with splenetic cancer Many Pets took over all the bills including scans and drugs. It was a terrible 6 months before she went over the rainbow bridge. I had to deal with the way the illness brought her down before her last trip to the vets. Through all this I never had a worry about paying for scans and treatment the bills went straight to Many Pets and settled without worrying me. I now have a new pup, Willow, she is starting to fill the gap that Georgie left and is, of course, insured through Many Pets. I know I can trust them if my pup has an accident or illness. Reviewed on: 1st October 2024

Great to start but the price is starting to get some...

Great to start but the price is starting to get somewhat ridiculous Reviewed on: 1st October 2024

Supporting Jacob, Ida and Heidi.

Great email updates on my claim. Reviewed on: 1st October 2024

24/7 video calls included

Many pets offers video calls which is really helpful when you’re not sure whether to visit the vet’s or not Reviewed on: 1st October 2024

Customer service has been wonderful

Customer service has been wonderful Reviewed on: 1st October 2024

Swapped from direct line insurance a few years ago a...

Swapped from direct line insurance a few years ago and although Iv never needed the insurance it gives me piece of mind Reviewed on: 1st October 2024

Quick, friendly, straightforward

Quick, friendly, straightforward Reviewed on: 1st October 2024

Fast to pay out

We have made a number of claims and have never had any issues and the money has always been paid promptly Reviewed on: 1st October 2024

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