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ManyPets: Pet insurance reviews

4.73
Based on 13,423 reviews, last reviewed 3rd Aug 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026
gareth p's avatar
gareth p

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13423)

Review of the ManyPets, Pet insurance:

Great Service!

5
Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

great insurance with good coverage

5
I like the additional perks and easy access of documents Reviewed on: 1st October 2024

The insurance has been simpler than other pet insure...

4
The insurance has been simpler than other pet insurers, and I feel like I could make a clam for my cats if they needed help. I haven't made a claim yet to get support, so more information on how that will work with a vets. But I do feel like I'm supported, which is nice. Reviewed on: 1st October 2024

We’ve enjoyed the perks and appreciated the Vets pro...

5
We’ve enjoyed the perks and appreciated the Vets prompt advice when needed. Video calls with a vet are amazing! Reviewed on: 1st October 2024

Highly recommended provider

5
Easy to use website. Loads of options to best choose the right cover for your pet. Competitively priced against other brands Reviewed on: 1st October 2024

Manypets has all my pet reassurance at my fingertips.

5
Manypets has all my pet reassurance at my fingertips.Their advice is always good and easy to follow. Reviewed on: 1st October 2024

Great service

5
It was easy to make a claim & also the online vet service is very helpful Reviewed on: 1st October 2024

Prompt customer service and helpful friendly personnel.

5
Prompt customer service and helpful friendly personnel. One of the few insurances to charge just one annual excess and monthly charges very reasonable Reviewed on: 1st October 2024

Easy and Speedy claim settlement

5
Unbelievably quick settlement of claims. Literally only hours. Plus easy claiming process Reviewed on: 1st October 2024

Easy online claim process, and very prompt to pay.

5
Easy online claim process, and very prompt to pay. Sometimes the claim's been settled and paid before the banks processed the payment out to the vet! Reviewed on: 1st October 2024

24/7 video vet.

5
I like the 24/7 video vet. Its great to be able to have access to that help whenever I want it. Reviewed on: 1st October 2024