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ManyPets: Pet insurance reviews

View other ManyPets products
4.87
Based on 13,422 reviews, last reviewed 16th Apr 2026
400% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M
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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13422)

Many Pets

5
Friendly and knowledgable staff on the phone, makes the process 10 times easier. Only issue I have is that they do not allow you to change your monthly direct debit date once you have signed up. I wanted to move mine to payday but for some reason you aren’t allowed to change the date. Reviewed on: 1st October 2024
Jessica B's avatar
Jessica B

Claims paid really fast, in fact only 12 hours later !

5
Claims paid really fast, in fact only 12 hours later ! Reviewed on: 1st October 2024
Heather B's avatar
Heather B

Excellent Service from their Pet Call Back service

5
Used the vet call option. The vet was very helpful and spent time with us discussing the likely problem. Reviewed on: 1st October 2024
Janice M's avatar
Janice M

Tailored policies for pre-existing conditions

4
Manypets was the only insurance company that offers a policy for pre-existing conditions and even better if there are no claims for said condition in the first year then my pet can be offered cover for life for that condition. Without this option, I could not have swap providers! Reviewed on: 1st October 2024
Ruth L's avatar
Ruth L

Expensive monthly premium

3
Usually pay claims, not always in a timely manner. But the monthly premium has more than quadrupled and is extortionate, almost to the point we can only just afford to insure our dog now Reviewed on: 1st October 2024
Serena M's avatar
Serena M

Invaluable service

5
The video app to connect to a vet has been invaluable. Saved my dog the stress of going into the surgery. When I've made a claim the money was returned to me the next day. Reviewed on: 1st October 2024
caroline p's avatar
caroline p

Pricey but worth it

5
Pricier than other pet insurance but great customer service and I know my pet is well covered Reviewed on: 1st October 2024
H Fuji's avatar
H Fuji

The best pet insurance ever!

5
Amazing customer service, fantastic princes and great cover! Couldn’t ask for more! Reviewed on: 1st October 2024
Ailish's avatar
Ailish

No nonsence Pet Insurance provider.

5
It is easy to buy pet insurance with ManyPets for out two cats. The web information and policy cover is clear and easy to digest. You pay for the cover you want for your cats, it is your choice, so no gimmicks or hidden agendas. You receive email update of pet care and access to Online 24/7 Vet consultation. Reviewed on: 1st October 2024
Anne 's avatar
Anne

Good cover...

5
Good but expensive but so are all the rest so you might as well pay for a decent insurer Reviewed on: 1st October 2024
Becky's avatar
Becky

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