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ManyPets: Pet insurance reviews

View other ManyPets products
4.87
Based on 13,418 reviews, last reviewed 17th Feb 2026
50% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent company, always quick and easy to claim Excellent company, always quick and easy to claim Reviewed on: 1st February 2026
Karen Murphy's avatar
Karen Murphy

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford
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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13418)

Prompt customer service and helpful friendly personnel.

5
Prompt customer service and helpful friendly personnel. One of the few insurances to charge just one annual excess and monthly charges very reasonable Reviewed on: 1st October 2024
Margaret L's avatar
Margaret L

Easy and Speedy claim settlement

5
Unbelievably quick settlement of claims. Literally only hours. Plus easy claiming process Reviewed on: 1st October 2024
Linda G's avatar
Linda G

Easy online claim process, and very prompt to pay.

5
Easy online claim process, and very prompt to pay. Sometimes the claim's been settled and paid before the banks processed the payment out to the vet! Reviewed on: 1st October 2024
Victoria W's avatar
Victoria W

24/7 video vet.

5
I like the 24/7 video vet. Its great to be able to have access to that help whenever I want it. Reviewed on: 1st October 2024
Philippe A's avatar
Philippe A

Constant e mails throughout my first year keeping me...

5
Constant e mails throughout my first year keeping me up to date on any changes Reviewed on: 1st October 2024
Lynne Drew's avatar
Lynne Drew

Many Pets

5
Friendly and knowledgable staff on the phone, makes the process 10 times easier. Only issue I have is that they do not allow you to change your monthly direct debit date once you have signed up. I wanted to move mine to payday but for some reason you aren’t allowed to change the date. Reviewed on: 1st October 2024
Jessica B's avatar
Jessica B

Claims paid really fast, in fact only 12 hours later !

5
Claims paid really fast, in fact only 12 hours later ! Reviewed on: 1st October 2024
Heather B's avatar
Heather B

Excellent Service from their Pet Call Back service

5
Used the vet call option. The vet was very helpful and spent time with us discussing the likely problem. Reviewed on: 1st October 2024
Janice M's avatar
Janice M

Tailored policies for pre-existing conditions

4
Manypets was the only insurance company that offers a policy for pre-existing conditions and even better if there are no claims for said condition in the first year then my pet can be offered cover for life for that condition. Without this option, I could not have swap providers! Reviewed on: 1st October 2024
Ruth L's avatar
Ruth L

Expensive monthly premium

3
Usually pay claims, not always in a timely manner. But the monthly premium has more than quadrupled and is extortionate, almost to the point we can only just afford to insure our dog now Reviewed on: 1st October 2024
Serena M's avatar
Serena M

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