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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.73 (13423 reviews)

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4.73

Based on 13,423 reviews, last reviewed 3rd Aug 2026

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13423)

Review of the ManyPets, Pet insurance:

Great Service!

Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Good service - never had to claim

Never had to claim but customer service and scope of cover has always met my needs Reviewed on: 1st October 2024

Good Perks

Haven’t had to make a claim but have used the online vet who was great. Reviewed on: 1st October 2024

Have not had any specific dealings or claims but all...

Have not had any specific dealings or claims but all seems in order Reviewed on: 1st October 2024

Very supportive , excellent service

Very supportive , excellent service Reviewed on: 1st October 2024

Good customer service and support, so far!

Good customer service and support, so far! Reviewed on: 1st October 2024

Would definitely always recommend any pets

Many pets has always been really helpful whenever we have had an issue. The online vet is super helpful if we’re not sure about anything. Reviewed on: 1st October 2024

Many Pets have been incredible.

Many Pets have been incredible. They have been really helpful and informative. It’s so nice to speak to humans who know what they are talking about. Reviewed on: 1st October 2024

The website is easy to manage.

The website is easy to manage. The refund for non use every year is really good. I always get a message to remind me of the monthly direct debit payment Reviewed on: 1st October 2024

Excellent Pet Insurance at a reasonable cost.

My dog has been covered by ManyPets Insurance since I adopted her. She has had problems with itching and scratching and requires a vaccination on a monthly basis. This is quite expensive, but when I put in a claim to ManyPets, there was no problem at all with a refund of the cost (less the excess, of course). The claim was settled promptly and without any question. I have no hesitation in recommending ManyPets to anyone who asks me about Pet Insurance. Reviewed on: 1st October 2024

Great Benefits

So far we’ve thankfully not had to claim on our insurance and I think a large part of that is having the First Vet membership. We live in a remote village in the Scottish Highlands, an hour and 40 minutes from the city and at least an hour from our vet’s practice. Being able to FaceTime a professional, and get advice puts our mind at ease, especially through the puppy months. Reviewed on: 1st October 2024

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