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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.87 (13418 reviews)

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4.87

Based on 13,418 reviews, last reviewed 17th Feb 2026

50% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Excellent company, always quick and easy to claim Excellent company, always quick and easy to claim Reviewed on: 1st February 2026

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13418)

Review of the ManyPets, Pet insurance:

Great Service!

Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Alway happy to help

Alway happy to help with all queries. Friendly customer service team Reviewed on: 14th October 2024

Well I have3 years insurance and never claimed its g...

Well I have3 years insurance and never claimed its gone to expensive won't be renewed next year 20 pounds a month increase to much Reviewed on: 14th October 2024

Easy access to advice

Easy access for advice and provides useful information about your pet Reviewed on: 14th October 2024

Many pets are responsive. First vet service included

Many pets are responsive. They have people you can speak to 24/7 using the first vet service which is included in your insurance, this has saved us a number of visits to the vets when we just needed a bit of reassurance. Reviewed on: 14th October 2024

Who else to protect your little ones?

Amazing customer service, perfect protection for my little ones and always on hand to help and give professional advice! Reviewed on: 14th October 2024

Good customer service always friendly and that

Good customer service always friendly and that Reviewed on: 14th October 2024

Cashback

I haven't had to claim, but monthly payments are good and you get a percentage back each year if you don't claim - bonus! Reviewed on: 14th October 2024

Best insurance company for your pets

My dog needed 2 knee surgeries and manypets were fantastic from start to finish of claims. Reviewed on: 14th October 2024

Never had to claim so I get half my policy cost back...

Never had to claim so I get half my policy cost back at the end. Reviewed on: 14th October 2024

Fair prompt and efficient

Settled my claim very efficiently and fairly. The payment was very prompt as it was in my account the same day. Reviewed on: 14th October 2024

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