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ManyPets: Pet insurance reviews

4.73
Based on 13,423 reviews, last reviewed 3rd Aug 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026
gareth p's avatar
gareth p

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13423)

Review of the ManyPets, Pet insurance:

Great Service!

5
Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Upgrade Insurance Plan

5
Very helpful CS to resolve my upgrade plan issues Reviewed on: 14th October 2024

Quick and easy to use

5
We have been happy to date with regards to the easiness of submitting expenses from our vets. Reviewed on: 14th October 2024

GREAT COVER FOR THE MONEY, I'VE BEEN TOLD MAKING A C...

5
GREAT COVER FOR THE MONEY, I'VE BEEN TOLD MAKING A CLIM IS STRAIGHT FORWARD, I HAVENT HAD TO Reviewed on: 14th October 2024

Incredible Pet Insurance!

5
Incredible pet insurance! Very clear about what they cover and what they don't, it's a no brainer getting insurance with Many Pets! I've never had an issue with any claims, and claims are covered really fast. Highly recommend! Reviewed on: 14th October 2024

Great value.

5
Great value. Easy to follow and fair policy Reviewed on: 14th October 2024

Quick to settle claims, staff are friendly and helpf...

5
Quick to settle claims, staff are friendly and helpful when I've had to ring up. Never waited longer then 48 to be reimbursed Reviewed on: 14th October 2024

Alway happy to help

5
Alway happy to help with all queries. Friendly customer service team Reviewed on: 14th October 2024

Well I have3 years insurance and never claimed its g...

3
Well I have3 years insurance and never claimed its gone to expensive won't be renewed next year 20 pounds a month increase to much Reviewed on: 14th October 2024

Easy access to advice

5
Easy access for advice and provides useful information about your pet Reviewed on: 14th October 2024

Many pets are responsive. First vet service included

5
Many pets are responsive. They have people you can speak to 24/7 using the first vet service which is included in your insurance, this has saved us a number of visits to the vets when we just needed a bit of reassurance. Reviewed on: 14th October 2024