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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.73 (13423 reviews)

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4.73

Based on 13,423 reviews, last reviewed 3rd Aug 2026

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13423)

Review of the ManyPets, Pet insurance:

Great Service!

Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Nothing to complain, Many Pets was always reliable w...

Nothing to complain, Many Pets was always reliable when I needed it Reviewed on: 1st October 2024

Many back and video consultation

Great they have money back plan. I found video consultations are very, very useful. Reviewed on: 1st October 2024

Very professional and caring and amazing with querie...

Very professional and caring and amazing with queries and passionate Reviewed on: 1st October 2024

I would definitely recommend many pets..

I found my customer service advisor on renewal to be friendly efficient and knew everything I needed to know. Much appreciated. Reviewed on: 1st October 2024

A little expensive but you get what you pay for!

A little expensive but you get what you pay for! ManyPets have always paid out very quickly for all our claims, and their online portal is easy to use. Reviewed on: 1st October 2024

Great insurer

We have our two cats insured with many pets and it has been great customer service when we renewed. It is a little bit pricey compared to other insurers but at least we know we have great cover. Reviewed on: 1st October 2024

Such a great service and having access to 24/7 vet w...

Such a great service and having access to 24/7 vet with video contact to provide advice is just amazing. Put my mind at rest. Reviewed on: 1st October 2024

Fair, kind and easy.

We’ve had some worrying times with the health of our two Pomeranians over the past few years. ManyPets have offered a kind, calm and transparent service. With other providers I always felt like they were trying to bend the meaning of the terms to their favour at a time when we were upset. ManyPets communication is best-in-class. Reviewed on: 1st October 2024

Quick and problem free, no issues with using insurance.

Quick and problem free, no issues with using insurance. Reviewed on: 1st October 2024

Excellent customer service and quick payment of vet...

Excellent customer service and quick payment of vet bills. It's good to know that my dogs have full cover should anything happen. Reviewed on: 1st October 2024

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