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ManyPets: Pet insurance reviews

4.87
Based on 13,422 reviews, last reviewed 16th Apr 2026
400% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13422)

Every time I need some thing, the Support is always...

5
Every time I need some thing, the Support is always there for the veterinarians on the platform they are always well informed and know exactly how to help. Reviewed on: 1st October 2024

Quick and easy claims process

4
The refer a friend offer took everal emails to receive however the one claim I have made was quick, easy and hassle free with no quibbles. Reviewed on: 1st October 2024

Quinns back up plan!

5
Many Pets offer a great insurance policy, Quinn (our Golden Retriever) has the Complete Policy, apart from the comprehensive cover, the online support, Quinn gets free access to online Vets 24/7 with First Vet and much more. Reviewed on: 1st October 2024

Best decision I ever made

5
I moved to ManyPets from petplan and honestly it was the best move I did! Customer service is much better, staff are super friendly and very helpful! The added bonus of being with ManyPets I get cash back and there are some really good perks, I love that I can talk to a vet at any time if I need to, although I haven't needed to use that service it gives me peace of mind knowing that I have that option. Reviewed on: 1st October 2024

6 months still waiting for outcome of claim rubbish

1
6 months still waiting for outcome of claim rubbish Reviewed on: 1st October 2024

Free vet video call available is great

5
Having a free vet video call available s great, especially for those times when you're not sure if a vet visit and associated costs are a necessity.IIve not had to use the service but it's a great perk Reviewed on: 1st October 2024

Best insurance experience ever

5
Best insurance experience of any kind I have ever had. I submitted claim on a simple form at 4pm on a Friday after visiting the vet. I had the claim settled in full and money in my bank account that evening.! Reviewed on: 1st October 2024

Claims always paid promptly.

5
Claims always paid promptly. Video vet advice helps when not sure if it’s a serious problem Reviewed on: 1st October 2024

Very friendly customer team

5
Very friendly customer service rep when I had more pets to add to our growing family policy! And payouts have always been very speedy when we have needed to claim. Reviewed on: 1st October 2024

Fab service

5
I’ve made some claims previously, a little slow on panting out to start with with, but cannot fault their customer service, Reviewed on: 1st October 2024

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