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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.73 (13423 reviews)

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4.73

Based on 13,423 reviews, last reviewed 3rd Aug 2026

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13423)

Review of the ManyPets, Pet insurance:

Great Service!

Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Who else to protect your little ones?

Amazing customer service, perfect protection for my little ones and always on hand to help and give professional advice! Reviewed on: 14th October 2024

Good customer service always friendly and that

Good customer service always friendly and that Reviewed on: 14th October 2024

Cashback

I haven't had to claim, but monthly payments are good and you get a percentage back each year if you don't claim - bonus! Reviewed on: 14th October 2024

Best insurance company for your pets

My dog needed 2 knee surgeries and manypets were fantastic from start to finish of claims. Reviewed on: 14th October 2024

Never had to claim so I get half my policy cost back...

Never had to claim so I get half my policy cost back at the end. Reviewed on: 14th October 2024

Fair prompt and efficient

Settled my claim very efficiently and fairly. The payment was very prompt as it was in my account the same day. Reviewed on: 14th October 2024

Best pet insurance I have found for my dog.

Useful and informative emails, reasonable charges for good range of cover. Reviewed on: 14th October 2024

Many Pets pet insurance

Been with them for a few years and always Excellent service Reviewed on: 14th October 2024

Great service

We were away on holiday and took our golden retrievers for a walk across some fields and then down through a wooded area to the seafront in Devon. After we stopped for a drink we noticed that the dogs had some insects on them. We brushed them off, but later noticed that Bella our younger retriever had one underneath her eye that wouldn’t come off. We were quite worried about it and then I remembered about the phone a vet service that Many Pets offered. We managed to get an appointment within an hour or so. The vet said that it was probably a tick and explained what to do. It was very reassuring and saved us a lot of stress especially as we were away from home. Would definitely recommend Many Pets to anyone without hesitation. Reviewed on: 14th October 2024

I had a kind experience when I had to deal with my p...

I had a kind experience when I had to deal with my pets death. The staff were empathetic and kind. I felt that the whole process was taken care of and that I had no worries. I would recommend the company due to its caring nature. Reviewed on: 14th October 2024

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