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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.87 (13420 reviews)

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4.87

Based on 13,420 reviews, last reviewed 12th Mar 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

great customer service The customer service team are friendly and have always been willing to answer any questions I have had. I needs to make a claim for my pet and they we... Read more Reviewed on: 12th March 2026

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13420)

Review of the ManyPets, Pet insurance:

Great Service!

Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Great service.

Great service. Love the FaceTime vet. But massive increase in price without ever claiming. Reviewed on: 1st October 2024

No issues with Many Pets.

No issues with Many Pets. They keep you update with where they are at with your claim, website is easy to use, customer service is great. Reviewed on: 1st October 2024

Good but costly

I have no complaints about the experience I have had so far with Many Pets. The cost year on year is high so whether it remains a good choice for us we will have to see. Reviewed on: 1st October 2024

Great Service all the time.

Great Service all the time. They always listen and help you when you call them Reviewed on: 1st October 2024

Good quick responses from customer service but the p...

Good quick responses from customer service but the premium goes up hugely if you claim, and even when you done! something i read about before going with them so I don’t think I’m alone Reviewed on: 1st October 2024

Many Pets Values

I have had constant updates as and when they happen, plus it is a lot of insurance & covers for good price. Reviewed on: 1st October 2024

Very good and easy understand the new policy terms w...

Very good and easy understand the new policy terms when taking it out. Reviewed on: 1st October 2024

Exactly the company for pet insurance

Always quick to answer emails. Had no problems whatsoever since I started my dogs insurance 2 years ago. Direct debit every month on time. Reviewed on: 1st October 2024

Simple, efficient, and client friendly!

Whenever I've had a query they've solved it really promptly and updating Artemis' details when we moved was so easy. Plus when he picked up a parasite they were so good about getting his bills paid and it's so easy to upload the invoices and claim. Reviewed on: 1st October 2024

Good value for comprehensive insurance coverage

This was by far the best value cover we found for the kind of comprehensive cover we wanted. We were burned in the past when we had insurance cover that only lasted 1 year, and after that 1 year the insurance would not cover the same illness/problem anymore, which doesn't help if the health issue is chronic. So we wanted to make sure we found a cover that would continue to work even after one year. Reviewed on: 1st October 2024

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