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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.87 (13420 reviews)

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4.87

Based on 13,420 reviews, last reviewed 12th Mar 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

great customer service The customer service team are friendly and have always been willing to answer any questions I have had. I needs to make a claim for my pet and they we... Read more Reviewed on: 12th March 2026

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13420)

Review of the ManyPets, Pet insurance:

Great Service!

Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Fair pricing and good with claims.

Alway very good with claims and quick to send payments. Reasonable rates for older cats as well. Reviewed on: 1st October 2024

First class service

Without doubt the best insurance company I’ve ever used, that includes car insurance companies. All claims have been paid out quickly. First class insurance company Reviewed on: 1st October 2024

Most the time quick on paying claims, but cost have...

Most the time quick on paying claims, but cost have gone up a lot over last couple of years Reviewed on: 1st October 2024

Superb cover, reasonably priced

The level of cover is excellent compared to other policies and the e-mails provide useful information at various points in the year which are relevant Reviewed on: 1st October 2024

Peace of mind

Thankfully we haven’t faced a situation that requires us to use our insurance just yet, however it’s reassuring to know we have lifetime cover in case anything does happen. we have used the vet video call service which was helpful to give us initial advice before heading to our local vet. Reviewed on: 1st October 2024

Through service.

Through service. I submitted invoice it was paid with 24hrs. Wow! Reviewed on: 1st October 2024

it's been very easy so far and we've had zero issues...

it's been very easy so far and we've had zero issues dealing with them when it comes to renewal. It's easy to log in and check any policy documents and amend details. Cost is high but similar to other providers and gives more cover Reviewed on: 1st October 2024

Wouldn’t go anywhere else.

I have always received a good level of service but I worry about my policy renewal each year as I currently pay £180 per month. Reviewed on: 1st October 2024

Your claims handlers are wonderful but the claims ca...

Your claims handlers are wonderful but the claims can take some time to be paid. Reviewed on: 1st October 2024

Manypets

My little toy poodle was hit by a car when he was 1 yr old, ManyPets paid in full all vet fees including hospitalisation and emergency calls. Thank you! Reviewed on: 1st October 2024

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