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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.87 (13420 reviews)

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4.87

Based on 13,420 reviews, last reviewed 12th Mar 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

great customer service The customer service team are friendly and have always been willing to answer any questions I have had. I needs to make a claim for my pet and they we... Read more Reviewed on: 12th March 2026

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13420)

Review of the ManyPets, Pet insurance:

Great Service!

Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Great service!

ManyPets service is excellent! They even pay claims overnight sometimes. Would definitely recommend. Reviewed on: 12th October 2022

Excellent service

Prompt payment. Helpful staff manning the phone. Makes you feel looked after and cared about. Reviewed on: 12th October 2022

Top compsny

Quick efficient and caring has been great on claims Reviewed on: 12th October 2022

Definitely the right pet insurance.

From getting a quote and buying a policy, to getting an issue sorted out I am completely confident that my pets are with the best pet insurance company. ManyPets are very professional, very human. and go the extra mile. Thank you ManyPets Reviewed on: 12th October 2022

Pet Insurance How it should be

I had to claim for one of my ragdoll cat and they were so helpful. Couldn't recommend them enough! Reviewed on: 12th October 2022

Many Pets Toal cover

Great insurance cover gives me peace of mind with our pooch Reviewed on: 12th October 2022

The best

Easy to file a claim and even easier to deal with the company. The vet surgery can deal with everything Reviewed on: 12th October 2022

No way Best

The only thing that they should get a ‘Best Award’ is for the speed that they went from the Best Pet Insurance to the worst, to be avoided pet insurance company simply be changing their name and everything negative that came with the name change Reviewed on: 12th October 2022

very helpful and knowledgeable.

had to sort out insurance for a young dog and an old dog, they were very helpful and competitive, Reviewed on: 12th October 2022

Superb pet insurer

Claims handled very efficiently. Communication is easy and the portal makes for an easy process, Reviewed on: 12th October 2022

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