Smart Money People Logo

ManyPets: Pet insurance reviews

4.87
Based on 13,421 reviews, last reviewed 24th Mar 2026
400% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great in hour of need My pet dog was taken ill and unfortunately she had to be put down, my cover with manypets was enough to cover the vets bills and most of the funnel co... Read more Reviewed on: 24th March 2026
Mr G's avatar
Mr G

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13421)

Review of the ManyPets, Pet insurance:

Great Service!

5
Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Excellent service

5
We had our first claim and that was dealt with very simply and quickly. We then found out that our initial claim was for the wrong amount as the vet had provided an estimate rather than the full bill that was higher. We called and resolved this within minutes with no problems. This service could not be better. Reviewed on: 10th October 2022

Not your normal insurer

5
Always quick to review and settle claims. Once they proactively investigated what I thought was a pre-existing condition and then decided it wasn't so increased my claim for me and paid in days! Reviewed on: 10th October 2022

Already recommended friends

5
Great Co, very understanding especially in these financial crisis times Reviewed on: 10th October 2022

Hassle free insurance

5
Great value, so easy to claim and one less thing to worry about when your fur babies are poorly Reviewed on: 9th October 2022

Easy process

5
Iv claimed a few times from Many Pets and each time has been very easy. Online form so you can fill it in anytime & they paid later the same day and best of all my renewal price is less than what I’m paying now. Reviewed on: 9th October 2022

Super fast and stress free pet insurance

5
Really impressed with the service ManyPets provides, stress free and fast claim settlement. Reviewed on: 9th October 2022

Best Pet Insurance Company Ever

5
Fantastic cover, really quick resolution of claims, great value for money and excellent customer service and communications Reviewed on: 9th October 2022

Excellent

5
From an easy claim process to prompt payments, I always recommend Many Pets to family and friends. I honestly cannot fault them for a thing. So friendly and helpful on the phone and great communication all round. Reviewed on: 9th October 2022

Excellent service

5
A straightforward and simple claims procedure with a quick settlement. Great communication throughout. Reviewed on: 9th October 2022

Great peace of mind

5
We've used Many Pets since 2020 and they've been amazing! Our dog has allergy issues and has needed quite a few trips to the vets. This has resulted in a number of claims with Many Pets. Our claims have always been handled fairly and efficiently, often being paid within hours of being submitted. Reviewed on: 9th October 2022