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ManyPets: Pet insurance reviews

4.87
Based on 13,421 reviews, last reviewed 24th Mar 2026
400% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great in hour of need My pet dog was taken ill and unfortunately she had to be put down, my cover with manypets was enough to cover the vets bills and most of the funnel co... Read more Reviewed on: 24th March 2026
Mr G's avatar
Mr G

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13421)

Review of the ManyPets, Pet insurance:

Great Service!

5
Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Hassle-free

5
No being made to jump through hoops for a claim. Great communication. Reviewed on: 14th September 2022

The best Pet Insurance Provide

5
I have the complete policy for my 3 girls, and I am completely satisfied with Many Pets. It's simple, efficient and the best pet insurance in UK. Reviewed on: 14th September 2022

Fast efficient courteous and a pleasure to deal with

5
Always had a pleasurable experience dealing with well informed professionals. Ten out of ten in all aspects. Reviewed on: 14th September 2022

Excellent quality of service.

5
Staff were very helpful and thorough throughout the claim process. They set up a link with the vet practice to make the bill paying seamless. Reviewed on: 14th September 2022

Efficient

5
I have never have a problem with claiming wit many pets thay are fast and proactive. And first Vet service is a Plus , very Reviewed on: 14th September 2022

Excellent Service

5
Very helpful and very quick to ensure payment is received for insurance purposes. Would highly recommend Reviewed on: 14th September 2022

Good experience with this insurer

5
This insurance was straightforward to arrange, offered good value, and I have found it straightforward to claim when necessary. Claims were settled promptly too! Reviewed on: 14th September 2022

Prompt, easy claim process and friendly customer service

5
Impressed with the friendly customer service every time I’ve made contact and never experienced insurance claims dealt with so promptly and smoothly before Reviewed on: 14th September 2022

Efficient, understanding and professional.

5
My dog Molly had to get urgent treatment. When making a claim, Many Pets were very understanding and efficient in processing my claim. A first class service from a first class team. Well done. Reviewed on: 14th September 2022

Good service

5
Have had to claim twice in two years and both times have had extremely good online service and claim paid within hours. Reviewed on: 14th September 2022