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ManyPets: Pet insurance reviews

4.87
Based on 13,418 reviews, last reviewed 17th Feb 2026
50% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent company, always quick and easy to claim Excellent company, always quick and easy to claim Reviewed on: 1st February 2026
Karen Murphy's avatar
Karen Murphy

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13418)

Review of the ManyPets, Pet insurance:

Great Service!

5
Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Good prices and easy set up

5
Good prices and easy set up and dashboard Reviewed on: 14th October 2024

so far so good!

5
I haven't had to use them yet thankfully but they are easy to use not too expensive and seem to provide decent coverage and its much easier to have all three cats under the same plan! Reviewed on: 14th October 2024

In crisis able to get advice from your vet on...

5
In crisis able to get advice from your vet on a sunday Reviewed on: 14th October 2024

Never any issues with my claims.

5
Never any issues with my claims. Customer Services always ready to help when I was unable to do it online. Reviewed on: 14th October 2024

Quick contact with customer service

4
Quick contact with customer service Reviewed on: 14th October 2024

Quick, knowledgeable staff.

5
Quick, knowledgeable staff. Very friendly and efficient. Reviewed on: 14th October 2024

Fast response

5
When making a claim with many pets this was paid out really quickly and efficiently. Excellent customer service Reviewed on: 14th October 2024

Great company

5
We have not had to make a claim yet. As our dog is onlly 3years old. If you don't make a claim you get money back annually. Setting up the service was quick and easy. Wouldn't go anywhere else. Reviewed on: 14th October 2024

good and friendly staff

5
None only money back offer which is good Reviewed on: 14th October 2024

Great support , very quick response

5
Great support , very quick response Reviewed on: 14th October 2024