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ManyPets: Pet insurance reviews

4.87
Based on 13,421 reviews, last reviewed 24th Mar 2026
400% increase in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great in hour of need My pet dog was taken ill and unfortunately she had to be put down, my cover with manypets was enough to cover the vets bills and most of the funnel co... Read more Reviewed on: 24th March 2026
Mr G's avatar
Mr G

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13421)

Review of the ManyPets, Pet insurance:

Great Service!

5
Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Excellent customer service and excellent claims service!

5
I have a chihuahua who suffers with really bad skin conditions and I was amazed after putting in my first claim and them paying me the very next day, they’ve been like that every time she’s needed treatment and it’s even on occasion been paid back to me the very same day! What other insurance company does that!!?? It’s unheard of so I would 100% recommend this company. Also when I’ve needed some advice they have been so easy to get hold of and always been polite, helpful & understanding. I would definitely vote for these guys, they’re definitely worth every penny and they’re the cheapest I’ve found. Can’t go wrong! Thanks guys, A brilliant company. Reviewed on: 13th September 2022

Excellent prompt pay out

5
We have requested the help from Many Pets on a few occasions over the past 12 months and each time the claim has been paid out speedily. The policy we have only takes out the excess once in the policy year regardless of claims for any other claims/conditions, which I believe is a huge positive. Thank you Reviewed on: 13th September 2022

Great service

5
Everything and everyone was perfect Reviewed on: 13th September 2022

Pet insurance

5
Very happy with this instance policy Reviewed on: 13th September 2022

Excellence service and value,faultless!

5
I've used Many Pets for several years. Excellent value and service,straightforward claims process. Couldn't be any better. Thank you! Reviewed on: 13th September 2022

Happy and soo easy!

5
I have been with Many Pets for a few years now. Very good prices. I had to make a claim recently and it was extremely simple to do online. Within 6/7 hours I had confirmation about my claim and payment followed. Very happy with them. Reviewed on: 13th September 2022

No Fuss, No Bother, No Worries

5
Sadly we had to make a claim for our puppy for numerous procedures. Our vet dealt with Many Pets direct and we were able to follow the claims on our account. Many pets dealing with with our vet ditectly took all the fuss, bother and worry away for us especially as our puppy needed all our attention. Reviewed on: 13th September 2022

Fantastic service

5
When our dog was I’ll they sorted everything for us during the stressful time very quick pay out and dealt with the vet direct. Fantastic Reviewed on: 13th September 2022

Excellent service

5
I found the service provided by many pets to make a claim very easy to use. Response and updates on claims progress was very good. Claim settlement was excellent. I would happily recommend many pets. Reviewed on: 13th September 2022

Great company very caring

5
Easy to get in touch very good website easy to follow Reviewed on: 13th September 2022