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ManyPets: Pet insurance reviews

4.87
Based on 13,422 reviews, last reviewed 16th Apr 2026
200% increase in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13422)

Excellent pet insurance

5
My one and only claim was settled within hours, not days. What's not to like? Reviewed on: 13th September 2022

Fantastic amazing and fast

5
Super quick and very helpful!!! Reviewed on: 13th September 2022

Always quick and reliable

5
Always quick to get back to you with any questions and then quick turn around of claims Reviewed on: 13th September 2022

Great value. Honest and straightforward

5
Most Insurance for pets is very complicated and either a previous pet discovered so much wasn't covered. Many pets was recommended to me by a vet abd it's straightforward and honest. Reviewed on: 13th September 2022

Just - brilliant!

5
I am so impressed with Manypets. My young dog has recently been diagnosed with exocrine pancreatic insufficiency and will be on medication for life. Manypets settled my initial claim within 48 hours and continuation claims have been paid even more quickly. The process of claiming is quick and easy - just upload invoice and history which can be done either by vet or pet owner, and I've experienced none of the insurance "queries" and general time wasting practiced by some other companies (as a vet nurse I've had dealings with all of them) and on top of all that they are incredibly reasonably priced. I'm happy to recommend Manypets to anyone! Reviewed on: 13th September 2022

So happy with the service

5
My yorkie has cushions disease and I had to make claims for her. Many pets have been so helpful when you phone and they keep you up to date what is going on with the claims. I'm so happy I chose them. Thank you Many Pets Reviewed on: 13th September 2022

Would highly recommend them

5
Very good and efficient service with knowledgeable staff. Prompt payments when things are tough and also sympathetic to people’s situations Reviewed on: 13th September 2022

Absolutely fantastic company!

5
I have been with Many Pets (formally, Bought By Many) for just over two years now, and I couldn’t be happier with the service that I have been provided with. Customer service is fantastic, staff are so helpful and have always answered all my calls almost immediately. On the one occasion that I did submit a claim, it was dealt with promptly, I was given regular updates on the progress on my claim and they paid out in FULL sooner than they estimated. Overall, I couldn’t be happier with the service and I will not be considering switching to another provider anytime soon! Reviewed on: 13th September 2022

Excellent Insurance

5
Made our claim easy, very patient and very friendly. The customer care is excellent I would highly recommended many Pets Reviewed on: 13th September 2022

Great policy straightforward claims process

5
My dog has a lot of health issues during her first year. claims that were straightforward were settle immediately some were a little more complex and required consultation with my vet. But were also settled without any chasing from me. Very transparent. Reviewed on: 13th September 2022

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