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ManyPets: Pet insurance reviews

4.87
Based on 13,422 reviews, last reviewed 16th Apr 2026
400% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13422)

Review of the ManyPets, Pet insurance:

Great Service!

5
Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Excellent Service

5
We have been using Many Pets since 2017 and have always found them very helpful and efficient. On the odd occasion we have had to make a claim it has always been paid with no hesitation. Highly recommend. Reviewed on: 13th September 2022

Great Insurance Company

5
Easy to contact, easy to claim, all round very good Reviewed on: 13th September 2022

Excellent pet insurance

5
Fast and efficient when making a claim easy to claim on line. Good value for money. Reviewed on: 13th September 2022

Many pets

5
Superb company . They are professional empathetic and deliver a superb customer service Reviewed on: 13th September 2022

Regular up to date emails

5
Clear and informative insurance booklet. Easy to speak to anyone in the company. Reviewed on: 13th September 2022

Great service

5
Good response times, very fair prices, great coverage Reviewed on: 13th September 2022

Peace of mind

5
Simple claim process, pays out very quickly, friendly and helpful if you have any process. They seem to genuinely care. Reviewed on: 13th September 2022

Great insurance company

5
Pays out extremely quickly with minimal hassle or fuss. Customer service is very responsive too. Best pet insurance I've ever dealt with Reviewed on: 13th September 2022

Prompt pay out

5
Last year I had to make a claim for my dog and the process of claiming was straight forward and quickly paid out after paying expensive vet fees over a period of treatment. Reviewed on: 13th September 2022

Excellent pet insurance

5
Very east to use online and very good prices. Reviewed on: 13th September 2022