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ManyPets: Pet insurance reviews

View other ManyPets products
4.87
Based on 13,421 reviews, last reviewed 24th Mar 2026
400% increase in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great in hour of need My pet dog was taken ill and unfortunately she had to be put down, my cover with manypets was enough to cover the vets bills and most of the funnel co... Read more Reviewed on: 24th March 2026
Mr G's avatar
Mr G

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford
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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13421)

Bad

1
They're trying to find the way not to pay your. Terrible and too long. it's a waste of time. The customer service isn't helpful, they take you money, but refuse to pay back. Reviewed on: 13th January 2022
Vlada's avatar
Vlada

Very polished experience

5
Bought by many is one of the best companies I have dealt with. The completion of the form and gaining of quotes was super simple and an enjoyable experience. The price was fair and the service at all touch points has been brilliant. Reviewed on: 5th January 2022
Peter Willcox's avatar
Peter Willcox

Amazing pet insurance!!

5
I insure both of my dogs with ‘Bought by Many’ and have had to make a few claims over the last few years. They have always made the process as simple as possible and have always paid out very quickly (a matter of days for my most recent claim). I really can’t fault their customer service and overall claims handling. Well worth insuring my dogs for the peace of mind it brings. Reviewed on: 20th October 2021
Alice's avatar
Alice

Does what it states on the tin

5
I have been very happy with the service from day one.Thoroughly recommended. Reviewed on: 12th October 2021
Jim Byrne's avatar
Jim Byrne

Excellent Service

5
Would definitely recommend had a claim last week and all paid in 2 days.Easy claim process and excellent service Reviewed on: 12th October 2021
Jackie Benson's avatar
Jackie Benson

Simply the best

5
Bought by Many are the perfect pet insurance provider. You can choose you’d level of cover and reduce your premium by taking higher excess. No quibbles on the claims. Nice and straight forward. Reviewed on: 11th October 2021
Michelle Wood's avatar
Michelle Wood

Beat company

5
The customer service is amazing . I feel secure knowing that whatever arises we are really taken care of Claiming is easy and pay out promptly the cover is the best around for price Cannot rate highly enougth Reviewed on: 11th October 2021
Louise Jones's avatar
Louise Jones

Number 1 pet insurance.

5
Bought by many have been amazing, from there customer service, there lovely treat boxes ive recieved for Luna but most importantly the cover they give. They paid out stright away when Luna was sick, no questions asked. I would 110% recommend bought by many as i already have to members of my family and 3 of my friends so far. Reviewed on: 11th October 2021
Mrs C's avatar
Mrs C

Hassle free

5
Needed to make a claim after one of my dogs needed a operation to repair his cruciate ligament, BBM were brilliant with communication, keeping me updated via phone and email, BBM were also dealing directly with the vets at one point, so i didn't have to cough up the full amount for his operation meaning a hassle free experience. Reviewed on: 11th October 2021
Anita 's avatar
Anita

Amazing

5
My dog is insured be bbm and I highly recommend them to everyone even my mum then insured her dog with them. Claimed several times and no problems whosoever, staff are always lovely to chat to. Reviewed on: 11th October 2021
Gemma Mason's avatar
Gemma Mason

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