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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.73 (13423 reviews)

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4.73

Based on 13,423 reviews, last reviewed 3rd Aug 2026

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13423)

Review of the ManyPets, Pet insurance:

Great Service!

Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

All very easy so far.

All very easy so far. Good communication. Reviewed on: 14th October 2024

Not needed to claim thank goodness, but have receiv...

Not needed to claim thank goodness, but have received my no claim reimbursements. Phones answered quickly and handlers answer questions well. Reviewed on: 14th October 2024

Great cover and efficient

I have 3 dogs with many pets. 2 have needed multiple claims for expensive operations. Many pets made the claims process easy, did not quibble or look for loopholes and generally were very quick paying out for vet treatment. Once the same day others within a couple of weeks. Their policy booklet is more comprehensive covering more hidden costs that other insurers generally don't like emergency vet fees and complementary treatments among others. Additionally they are happy to accept the breeds I have as lots of companies don't insure rottweilers or akitas. They always ask how the dogs are whenever I call too! The claim does increase significantly each year however, we have claimed alot. They are very honest though and even refunded part of the policy whenever changes like postcode or castration brought thr cost down Reviewed on: 14th October 2024

Great service.

Great service. Quick to support with any issues. Reviewed on: 14th October 2024

No issues, seamless engagement and love the online vet

No issues, seamless engagement and love the online vet Reviewed on: 14th October 2024

Had to use a video call vet and found this to be fan...

Had to use a video call vet and found this to be fantastic Reviewed on: 14th October 2024

Professional services. Friendly.

Professional services. Easy access Reviewed on: 14th October 2024

Recommend this company!

Very good company not had any issues so far, bit more expensive but definitely worth it as they actually care for you and your pet. Also loads of perks you don’t get with other providers! Reviewed on: 14th October 2024

5 star amazing service

Put the claim through in the morning and the money was in bank by the afternoon excellent Reviewed on: 14th October 2024

The real test of insurance comes when you make a claim.

Have always have pet insurance but never had to make a claim until we moved to ManyPets. Thanks to their great communication and willingness to work directly with vets, what I feared would be a stressful process was very straightforward. Reviewed on: 14th October 2024

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