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ManyPets: Pet insurance reviews

4.73
Based on 13,423 reviews, last reviewed 3rd Aug 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026
gareth p's avatar
gareth p

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13423)

Review of the ManyPets, Pet insurance:

Simple yet Flexible

5
Best pet insurance on the market. Reviewed on: 5th September 2018

Fantastic staff, sincere, caring and helpful

5
Made a very difficult time less stressful. Reviewed on: 15th September 2021

Excellent benefits for a good price

5
Excellent benefits for a good price. They have responded quickly to emails and answered any questions I have had. Reviewed on: 15th September 2021

Good Value & Customer Focused

5
In addition to being good value pet insurance, what I like about Bought By Many is their approach to settling claims. The claims process is all online & is assessed & settle efficiently &, most importantly, quickly, direct to your bank account. A great service a a great price. Reviewed on: 15th September 2021

Best pet insurance

5
Great level of cover much in excess of any other company, at a cheaper price too, and they pay out claims without any problems. Why go anywhere else? Reviewed on: 15th September 2021

Outstanding

5
This company is nothing short of extraordinary.Their service is spot on and their attention and speed to my claims have been dealt with swiftly and worry free.Me and Shep are so happy to be with BBM and wouldnt use anyone else. Reviewed on: 15th September 2021

Excellent

5
I cannot fault Bought by Many we have a pooch who has been beset with health problems and is on various medications daily all covered by our policy. Invoices are settled promptly and if there has been any delay, even during covid, it’s usually been at the Vets end not the Bought by Many team. I recommend them to anyone looking for pet insurance you can’t go wrong!! Reviewed on: 15th September 2021

Outstanding value for money

5
Always extremely helpful whenever I have needed them Reviewed on: 15th September 2021

Best Pet Insurance ever!

5
I have been with BBM since we got our Pup Frenchie at 12 weeks old, the last 4 years have been a rollercoaster of problems for our pooch. He had two lots of surgery and one poisoning incident all in which BBM have paid out for, no quarrel or delays at all! They even sent Stitch a get well soon card after his first major op, which I thought was such a touching thing to do. Honestly I will never change from BBM as I know they have your pets best interest at heart. The customer service is second to none as is the level of cover and premiums. I’m willing to pay a little more for gold star service. Well done Bought by Many !! Keep up the good work! Reviewed on: 15th September 2021

No hassle

5
The service is excellent no hassle Reviewed on: 15th September 2021

Fantastic pet insurance

5
The only pet insurance company where my premiums have gone down! No nonsense payout of claims and completely trustworthy and transparent. Excellent cover and value for money. No hesitation in recommending to friends and family. Reviewed on: 15th September 2021