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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.73 (13423 reviews)

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4.73

Based on 13,423 reviews, last reviewed 3rd Aug 2026

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13423)

Review of the ManyPets, Pet insurance:

Simple yet Flexible

Best pet insurance on the market. Reviewed on: 5th September 2018

affordable and broad cover

more affordable than leading companies and cover is good Reviewed on: 11th August 2021

Good value

I chose them following lots of good reviews, and they offered the highest amount of cover for a reasonable price, especially for a large breed dog. Reviewed on: 29th July 2021

wide range of options

brilliant, comprehensive service. lots of options for cover to suit any budget, but still allowing for a good level of cover Reviewed on: 26th July 2021

Always a pleasure to deal with

Fast, efficient service. Everything well explained. Not had to claim yet (touch wood) but I'm sure there will be no issues if I do Reviewed on: 20th July 2021

Excellent Cover

Fantastic level of cover at a great price, my premiums have even gone down! Reviewed on: 20th July 2021

Very good

My own dogs are insured with BBM but also their coverage of pre-existing conditions, the timescales they use to exclude recent non-ongoing conditions are reasonable (e.g. excluding eyes for 6 months when the dog had conjunctivitis 2 months prior to the policy, etc) and the lack of price hike each year/claim other than by the average escalation in fees for that particular breed the year before is a fair way of doing it. So many friends as well as clients recommend BBM, and not that I can 'recommend' it myself but if clients ask who I use then I can advise it's BBM! Reviewed on: 19th July 2021

Great value for money, very reliable and helpful

Good range of policies, reasonable monthly payment. Very easy to claim, swift payment with no quibbles. Also impressed that behavioural issues are covered. Reviewed on: 19th July 2021

Awful !

They claim to be different to other insurers but this is the worst customer service I have ever received. Its now been 10 weeks since putting in the claim and only today am I being told by my vet that they have contacted them requesting details for my pet. Not only are they rubbish but have increased my monthly payment by £14 a month, I'm assuming to claw back for this £600 claim that they haven't even paid out on yet. Absolute shambles of a company. Reviewed on: 22nd January 2021

Brilliant Insurer

Never experienced such a good service from an Insurance company Reviewed on: 22nd January 2021

Just as bad as all the others

Very disappointed with this company. Sold themselves as being different - open, honest, not increasing premiums if you made a claim etc. Not my experience. Make a claim - however small - then you will be hit hard upon renewal. Admin is also hopelessly inefficient. Took 20-30 emails and various phone calls to untangle the details of the claim which, sure enough, they had messed up (messed up in their favour of course). Not to be trusted. Morphing into the same horrible type of insurance company as all the rest. Reviewed on: 9th October 2020

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