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ManyPets: Pet insurance reviews

4.87
Based on 13,419 reviews, last reviewed 5th Mar 2026
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Has been straightforward so far and easy to use webs... Has been straightforward so far and easy to use website etc Reviewed on: 5th March 2026
Richard Stewart's avatar
Richard Stewart

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13419)

Review of the ManyPets, Pet insurance:

Great Service!

5
Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

ManyPets gives me so much peace of mind!

5
ManyPets gives me so much peace of mind! I adopted my little dog last year and finding good insurance was my first priority. It's great knowing I'm covered financially if my dog needed expensive medical treatment. Reviewed on: 14th October 2024

Great offers and discounts,very informative.

4
Great offers and discounts,very informative. Reviewed on: 14th October 2024

Payout no problem

5
Many pets pay out without a quibble, I had to claim for my pups surgery 3 years ago they were brilliant. Reviewed on: 14th October 2024

Quick settlements and communication

5
Quick settlements and communication Reviewed on: 14th October 2024

Good customer experience, except increased premium

4
I have had a really good experience, except my premium being put up by a lot after my dog had an ear infection. Other than that the experience is really smooth and quick. Reviewed on: 14th October 2024

Great service and easy to use platform

5
Easy to use service with great coverage and access to virtual vet appointments 24/7 Reviewed on: 14th October 2024

Very good customer service and prompt payment.

4
Very good customer service and prompt payment. High premium cost though Reviewed on: 14th October 2024

Live video consultations are great

5
Had a live video consultation as part of my insurance when my dog was lethargic with a running nose. It was really easy to book and gave me great piece of mind. Reviewed on: 14th October 2024

Excellent value for money and very sympathetic custo...

5
Excellent value for money and very sympathetic customer service Reviewed on: 14th October 2024

Kind Caring Service

4
When my dog died following extensive medical treatment, ManyPets were kind and compassionate as well as dealing with the bills efficiently. It made a big impact. When we were ready to get a new dog, I was happy to insure her with ManyPets. Reviewed on: 14th October 2024