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ManyPets: Pet insurance reviews

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4.87
Based on 13,414 reviews, last reviewed 30th Sep 2025
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Fantastic company Fantastic company, very reasonable price, and have been so easy to deal with whenever we have needed to claim. Access to video vets has been exception... Read more Reviewed on: 5th September 2025
S C's avatar
S C

Latest lowest rating:

1

Part of pre-approved claim refused due to amount I’ve been with them for the second year now. My first claim (under £200) was approved, but as soon as the costs increased, they found reasons to decli... Read more Reviewed on: 30th September 2025
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Maja Baresic
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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13414)

Excellent service

5
I have put claims in for two of my dogs and all claims have been settled quickly without any quibbles. One small claim was paid out within 24 hrs. Reviewed on: 14th October 2024
Lisa S's avatar
Lisa S

Great customer service

5
Sorted my claim for my dogs elbow dysplasia quickly and the premiums did not rise too high after. Reviewed on: 14th October 2024
Lolacox's avatar
Lolacox

Only used virtual vet which has been good.

4
Only used virtual vet which has been good. But do think the cost has gone up a lot in just one year. Reviewed on: 14th October 2024
Carlos M's avatar
Carlos M

I have used the lm a few times in the 3 years owners...

5
I have used the lm a few times in the 3 years ownership of my dogs. The online vet that you can call and do a video call with is very helpful, especially at awkward hours or weekends Reviewed on: 14th October 2024
Kristopher C's avatar
Kristopher C

Consistent, simple, quick!

5
My dog developed a condition which is life long now, so I will be relying on the insurance cover I have! The medication is not cheap and all the claims I have submitted have been processed within a week max with no issues at all. It’s a simple and easy process. One time I did have to contact via telephone, I got through to somebody within minutes who was lovely and helpful and solved my question. 10/10 on all my experiences so far! Reviewed on: 14th October 2024
NicNak's avatar
NicNak

I haven’t had to claim but the policy offer is very...

5
I haven’t had to claim but the policy offer is very good. Only disappointment was my premium going up without any claims. Reviewed on: 14th October 2024
Katie J's avatar
Katie J

The 24/7 vet call is brilliant!

5
The 24/7 vet call is a brilliant feature and I am happy with the service I have received. When I used the vet call they were excellent and very informative. You could chose a time to suit you and they were extremely professional. Reviewed on: 14th October 2024
Alexandria H's avatar
Alexandria H

Took ages to pay out and had to borrow money from pe...

3
Took ages to pay out and had to borrow money from people. Reviewed on: 14th October 2024
EVE's avatar
EVE

We are using manypets in the last two years and only...

5
We are using manypets in the last two years and only ince I had to speak with customer service. They answered all my questions quick and understandable. Reviewed on: 14th October 2024
Monika S's avatar
Monika S

A lot is covered and get money back every year if yo...

4
A lot is covered and get money back every year if you don’t make a claim Reviewed on: 14th October 2024
Nadine H's avatar
Nadine H

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