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ManyPets: Pet insurance reviews

4.87
Based on 13,419 reviews, last reviewed 5th Mar 2026
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Has been straightforward so far and easy to use webs... Has been straightforward so far and easy to use website etc Reviewed on: 5th March 2026
Richard Stewart's avatar
Richard Stewart

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13419)

Review of the ManyPets, Pet insurance:

Great Service!

5
Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Have paid out for behavioural claims and keep in con...

4
Have paid out for behavioural claims and keep in contact but have put the premium up quite a lot probably because of this. Reviewed on: 14th October 2024

Affordable Peace of Mind

5
I have peace of mind with ManyPets at an affordable price. I recommend to all my friends and family. Reviewed on: 14th October 2024

I have never had to use my insurance yet, but when c...

5
I have never had to use my insurance yet, but when contacting them about my renewal for Lola they are very helpful and explain different plans etc Reviewed on: 14th October 2024

Contacted once for advice and was very helpful thank...

5
Contacted once for advice and was very helpful thankfully not needed to claim to date Reviewed on: 14th October 2024

Great would definitely recommend

5
So far we haven’t had to make any claims, but our experience has been good super simple to sign up and they send us emails with a lot of great information included they also offer discounts for various pet related things with their insurance. But so far put favourite thing has been the option to facetime a vet we have used this a couple times and has came in handy to avoid a large charge of the in person vets. Reviewed on: 14th October 2024

I have felt reassured & supported by Many Pets on mo...

5
I have felt reassured & supported by Many Pets on more than one occasion when my dog Bubba was poorly after an operation & they were on video call in less than an hour to assess Bubba & reassure me & advise me. Excellent service Reviewed on: 14th October 2024

Super simple and easy to use dashboard, had no issues

5
Super simple and easy to use dashboard, had no issues with my claim for vet fees Reviewed on: 14th October 2024

Excellent service

5
I have put claims in for two of my dogs and all claims have been settled quickly without any quibbles. One small claim was paid out within 24 hrs. Reviewed on: 14th October 2024

Great customer service

5
Sorted my claim for my dogs elbow dysplasia quickly and the premiums did not rise too high after. Reviewed on: 14th October 2024

Only used virtual vet which has been good.

4
Only used virtual vet which has been good. But do think the cost has gone up a lot in just one year. Reviewed on: 14th October 2024