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ManyPets: Pet insurance reviews

4.73
Based on 13,423 reviews, last reviewed 3rd Aug 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026
gareth p's avatar
gareth p

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13423)

Review of the ManyPets, Pet insurance:

Amazing Customer Service

5
Many Pets have been fantastic with us and our rescue dog. We cannot fault the service that we have had. Claims are dealt with quickly and the information that they give customers is fantastic. A rescue dog is a special pet to have and to have an insurance company that understands this is brilliant - thank you. Reviewed on: 18th October 2022

Good value for money.

4
Good value for money pet insurance. Its easy to make a claim online. Can take a while for claims to be settled but don’t think that has been helped by Covid. The communication from Bought By Many is good so I always know what’s happening with my claim. Reviewed on: 15th September 2020

Great Pet Insurer

4
Great pet insurance easy to use seamless claims process would highly recommend Reviewed on: 15th September 2020

Fabulous

5
Competive prices and great online service Reviewed on: 15th September 2020

Highly recommended

5
I had my first claim to make recently and have been impressed with the ease of of the process and speed of reimbursement. Reviewed on: 15th September 2020

No need to buy anywhere else

5
Absolutely fabulous customer service, lovely staff, very friendly and helpful also empathetic at sad times. Great value for money, no need to waste time looking elsewhere, it’s got all that is needed. Reviewed on: 15th September 2020

Best pet insurance company.

5
Bought By Many is a wonderful Company and it was so easy to take out our cat insurance with them. I would definitely vote them the best Pet Insurance Company in the UK Reviewed on: 15th September 2020

Fast, professional service

5
Our cat was only 2 but very poorly. Bought by many helped the situation and we were reimbursed very quickly Reviewed on: 15th September 2020

Easy to contact,cheap pet insurance, hassle fee, swift to pay!

5
I have never had any issues with bought my many, very fair monthly price, always been prompt to pay out and never any fuss. Reviewed on: 15th September 2020

Excellent customer satisfaction

5
Very reasonably priced. Also I have claimed once and there was no problem whatsoever. Would highly recommend. Reviewed on: 15th September 2020

Very good

5
Bought by many have been very helpful! Reviewed on: 15th September 2020