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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.73 (13423 reviews)

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4.73

Based on 13,423 reviews, last reviewed 3rd Aug 2026

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13423)

Review of the ManyPets, Pet insurance:

Amazing Customer Service

Many Pets have been fantastic with us and our rescue dog. We cannot fault the service that we have had. Claims are dealt with quickly and the information that they give customers is fantastic. A rescue dog is a special pet to have and to have an insurance company that understands this is brilliant - thank you. Reviewed on: 18th October 2022

Excellent Customer Service with Experienced Staff on the end of the phone

I’ve had a really efficient experience with Brought By Many, so much so I renewed our policy and have already recommended them to friends and family. Staff are friendly, available and submitting a claim was so easy and straightforward, no extra requests for information or delaying tactics, the text message updates let you know the claim is important and being processed. Staff are available to speak to and give you confidence that your claim is being dealt with. Reviewed on: 15th September 2020

Friends for pets

Perfect service and professional website! Reviewed on: 15th September 2020

Seemed too good to be true

We have seen the company advertised and the prices seemed more than reasonable for what you get. It seemed to good to be true. Then we heard of people who had had to claim and it really is true. Excellent. Reviewed on: 15th September 2020

Brilliant communication with vets and myself

All happened as they said it would have and still recommend to others. Reviewed on: 15th September 2020

Excellent service

I've been using Bought by many for the insurance of my 2 dogs. Excellent service, quick and easy to use. Fast answers from the costumer service Reviewed on: 15th September 2020

No issues - fuss free

I'm new to the company but have not had any issues so far and customer service have been great Reviewed on: 15th September 2020

Great cover at a competitive price.

I shopped around having been deterred by previous provides for their stinging annual price hikes. Having researched the various option on several comparison websites, this offered the best value. Purchasing was simple and straight forward. I can’t my vouch for the efficiency of the claims process, as fortunately, I’ve not needed to make a claim. Reviewed on: 15th September 2020

Great value

Very helpful not had to use them yet but I’m full of confidence if I have to use them Reviewed on: 15th September 2020

Hassle free and fair

The quote process was transparent and easy to navigate. When we had to make a claim, the process was easy and our claim was processed quickly and fairly - so all good so far :) Reviewed on: 15th September 2020

100% satisfied with the service provided

I have made numerous claims over the past 3 years for my cat, including for orthopaedic surgery, and have never had any problems! Reviewed on: 15th September 2020

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