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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.73 (13423 reviews)

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4.73

Based on 13,423 reviews, last reviewed 3rd Aug 2026

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13423)

Review of the ManyPets, Pet insurance:

No.1 choice

I decided to get a quote from Bought By Many after a recommendation from a friend, and have not been disappointed, the website is easy and clear to use and have recently added another policy for a second pet. I would recommend anyone to try them, I am sure they will be plesantly surprised. Reviewed on: 1st August 2018

Pawsum Service

When we got Loki our working Cocker we never thought he would need vet treatment other than the responsible visits. Unfortunately he has had a few problems but with BBM the claim process is so simple, they keep you informed at every stage of the process. Where they can’t authorise a payment they are upfront and fully explain why they cannot. The fact that most of it is automated fits into our busy lives (no waiting in long call queues and form filling). Highly recommended !! Reviewed on: 15th September 2020

Hassle free cover

Bought by many have been nothing but exceptional. We made a claim last year for a surgery and it was completely hassle free, and our premium hasn’t gone up. I would, and do (!) recommend them to everyone. Reviewed on: 15th September 2020

EASY PET INSURANCE

Easy to set up the policy,great cover also. Reviewed on: 15th September 2020

Excellent Service Company

We needed new pet insurance as our previous company practically doubled the premium and we found Bought by Many who offered good value for money, and easy to understand application process . Reviewed on: 15th September 2020

So far so good!

The overall purchase experience of buying my first ever pet insurance product for our new puppy went very well. I found the explanations easy to understand and the policy was well suited to our needs. Appreciate the reassurance offered by the vets video calls, excellent additional feature. Reviewed on: 15th September 2020

Easy and no hidden costs

I have been so pleased with BBM, unlike the other big pet insurers they do exactly what is in your contract. No hidden extras and no back tracking. Reviewed on: 15th September 2020

Excellent

Really easy and clear to buy insurance I looked at many in line and am so pleased I could get what I wanted with the click of a few buttons. Paperwork followed very quickly afterwards Reviewed on: 15th September 2020

A good company who are very easy to deal with

I have been with bought by many four 3 years. The insurance premiums are very competative and the insurance policy offers many extras, like the virtual vet option. I have claimed twice and the prices is very easy and the staff helpful. They keep you informed on the progress of your claim every step of the way, which I like. A brilliant company who will have my custom for years to come. Reviewed on: 15th September 2020

Excellent helpful service

Can’t rave about them enough. From their simple claims process to keeping you informed every step of the way. Would always recommend to friends & family Reviewed on: 15th September 2020

Just what every pet owner needs

We moved to BBM about 18 months ago and unfortunately since then, have had to claim several times. BBM have been helpful, professional and have paid every claim. Can't fault them. The fact that I have their 'won't change the premium' package is the icing on the cake. Reviewed on: 15th September 2020

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