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ManyPets: Pet insurance reviews

4.87
Based on 13,422 reviews, last reviewed 16th Apr 2026
400% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

asked an adviser about an issue on my policy and was... asked an adviser about an issue on my policy and was scheduled in for a callback which never happened.i left to see how long it would take them to cal... Read more Reviewed on: 12th April 2026
Kevin M's avatar
Kevin M

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13422)

Great online vet service

5
We have not yet needed to make a claim however we have used the 24/7 online vet service which was a very quick and useful experience. We have recommended ManyPets to family members Reviewed on: 8th October 2024

I think many pets are very good when it comes to pay...

5
I think many pets are very good when it comes to paying out I would never change and always will stay with many pets Reviewed on: 7th October 2024

Premiums go up extortionate every year but then you'...

3
Premiums go up extortionate every year but then you're stuck with them as your dog has "pre existing conditions". Wish I'd gone with Petplan who don't penalise you for claiming. Reviewed on: 7th October 2024

Always speedy payments, although the monthly payment...

4
Always speedy payments, although the monthly payments do increase alot afterwards. Reviewed on: 7th October 2024

Insurance unlike any other!

5
We have been with ManyPets for two and a half years now, and I have always found them impressively approachable, friendly and helpful; you ring with a query and you get a real person who genuinely wants to be as helpful as possible! In the past six months, since our cat was diagnosed with diabetes, the claims side has really been put to the test - and I absolutely cannot fault the approachability, friendliness and genuine desire to be as helpful as possible that I have encountered in this context! Reviewed on: 7th October 2024

Cannot comment yet but all ok currently

3
Cannot comment yet but all ok currently Reviewed on: 7th October 2024

Very professional always on time, good communication...

5
Very professional always on time, good communication clear information easy to feel claim form Reviewed on: 7th October 2024

Very easy to make a claim, have phoned and used the...

5
Very easy to make a claim, have phoned and used the online claim form. Have even had money back in the bank the next day. Reviewed on: 6th October 2024

Competitive prices and good level of cover.

4
Competitive prices and good level of cover. Online account is not very intuitive and it’s clunky to make a claim. I had to call in to ask Many pets to contact my vets as I couldn’t do it in my account. I also couldn’t see any details on the claim for the first couple of weeks even after it had commenced. Reviewed on: 6th October 2024

A good company.

5
I have found the agents friendly and patient. They are helpful and knowledgeable. I like that a condition that hasn't been an issue in two years is ignored but I'd like to see dental plans included. Reviewed on: 6th October 2024

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