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ManyPets: Pet insurance reviews

4.87
Based on 13,418 reviews, last reviewed 17th Feb 2026
50% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
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1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent company, always quick and easy to claim Excellent company, always quick and easy to claim Reviewed on: 1st February 2026
Karen Murphy's avatar
Karen Murphy

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13418)

Useful additional service like unlimited video vet a...

5
Useful additional service like unlimited video vet appointments Reviewed on: 9th October 2024

Friendly help by the team backs up an easy online ex...

5
Friendly help by the team backs up an easy online experience Reviewed on: 9th October 2024

Always friendly and helpful on the phone.

5
Always friendly and helpful on the phone. Easy to use, my vet sends a claim direct to them and have always paid within days, no issues. They also keep me updated by email when they have received a claim and when they have paid it Reviewed on: 9th October 2024

Many Pets - A Confidence Building Pet Insurer

5
Anoushka is a very fit 8 year old Flat Coated Retriever so I am very fortunate never to have made a claim on my pet insurance but the regular email contact from Many Pets gives me reassurance that they are there for me and Anoushka if the need should ever arise. Also the rebate of 20% of the annual premium if no claim is registered in the year covered is an exceptional bonus I have never experience from any previous insurer. I have had 4 previous Flat coats in succession so my experience with insurers goes back many years. Reviewed on: 8th October 2024

Excellent

5
We're very happy with the service at Many Pets. Reviewed on: 8th October 2024

Great online vet service

5
We have not yet needed to make a claim however we have used the 24/7 online vet service which was a very quick and useful experience. We have recommended ManyPets to family members Reviewed on: 8th October 2024

I think many pets are very good when it comes to pay...

5
I think many pets are very good when it comes to paying out I would never change and always will stay with many pets Reviewed on: 7th October 2024

Premiums go up extortionate every year but then you'...

3
Premiums go up extortionate every year but then you're stuck with them as your dog has "pre existing conditions". Wish I'd gone with Petplan who don't penalise you for claiming. Reviewed on: 7th October 2024

Always speedy payments, although the monthly payment...

4
Always speedy payments, although the monthly payments do increase alot afterwards. Reviewed on: 7th October 2024

Insurance unlike any other!

5
We have been with ManyPets for two and a half years now, and I have always found them impressively approachable, friendly and helpful; you ring with a query and you get a real person who genuinely wants to be as helpful as possible! In the past six months, since our cat was diagnosed with diabetes, the claims side has really been put to the test - and I absolutely cannot fault the approachability, friendliness and genuine desire to be as helpful as possible that I have encountered in this context! Reviewed on: 7th October 2024

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