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ManyPets: Pet insurance reviews

View other ManyPets products
4.87
Based on 13,413 reviews, last reviewed 5th Sep 2025
200% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
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1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Fantastic company Fantastic company, very reasonable price, and have been so easy to deal with whenever we have needed to claim. Access to video vets has been exception... Read more Reviewed on: 5th September 2025
S C's avatar
S C

Latest lowest rating:

1

Check 1 star reviews and company’s finances and avoid This is probably the worst company I have ever dealt with. AVOID this company at all costs is my advice. We pay over £40 per month for a mixed bread 2... Read more Reviewed on: 5th June 2025
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Erica M
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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13413)

Premiums are good value, with a wide range of cover...

5
Premiums are good value, with a wide range of cover options which includes choosing the annual excess. The on-line claims process is very straightforward and my claims have been dealt with promptly over the four years I have been with ManyPets. Reviewed on: 10th October 2024
R Smith's avatar
R Smith

Overall great Pet Insurance

5
The portal is easy to navigate. However if you need it you can speak to an actual person on the phone very easily which is refreshing! Reviewed on: 10th October 2024
Karen B's avatar
Karen B

Any first time pet owners or people looking to move...

1
Any first time pet owners or people looking to move their pets. After being a customer since the beginning - 2017. Sadly I would say absolutely AVOID, the customer service here doesn’t exist, you’ll be chasing claims for months, you’ll find your vets won’t claim directly from them as everyone knows they are notorious for taking months to pay, the team will say they’ll look into constantly and then one day hit you with your new annual insurance price of nearly £700 pounds a MONTH Reviewed on: 9th October 2024
Tammara C's avatar
Tammara C

Useful additional service like unlimited video vet a...

5
Useful additional service like unlimited video vet appointments Reviewed on: 9th October 2024
Ivan C's avatar
Ivan C

Friendly help by the team backs up an easy online ex...

5
Friendly help by the team backs up an easy online experience Reviewed on: 9th October 2024
JoG's avatar
JoG

Always friendly and helpful on the phone.

5
Always friendly and helpful on the phone. Easy to use, my vet sends a claim direct to them and have always paid within days, no issues. They also keep me updated by email when they have received a claim and when they have paid it Reviewed on: 9th October 2024
Emma S's avatar
Emma S

Many Pets - A Confidence Building Pet Insurer

5
Anoushka is a very fit 8 year old Flat Coated Retriever so I am very fortunate never to have made a claim on my pet insurance but the regular email contact from Many Pets gives me reassurance that they are there for me and Anoushka if the need should ever arise. Also the rebate of 20% of the annual premium if no claim is registered in the year covered is an exceptional bonus I have never experience from any previous insurer. I have had 4 previous Flat coats in succession so my experience with insurers goes back many years. Reviewed on: 8th October 2024
Donald Bain's avatar
Donald Bain

Excellent

5
We're very happy with the service at Many Pets. Reviewed on: 8th October 2024
JimC's avatar
JimC

Great online vet service

5
We have not yet needed to make a claim however we have used the 24/7 online vet service which was a very quick and useful experience. We have recommended ManyPets to family members Reviewed on: 8th October 2024
Adam J's avatar
Adam J

I think many pets are very good when it comes to pay...

5
I think many pets are very good when it comes to paying out I would never change and always will stay with many pets Reviewed on: 7th October 2024
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Pasqualina brind

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