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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.73 (13423 reviews)

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4.73

Based on 13,423 reviews, last reviewed 3rd Aug 2026

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13423)

Review of the ManyPets, Pet insurance:

Great Service!

Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Pet Loss

When our cat died I was lost as to what to do indirance wise and was directed well. It did take a while for a response each time and I would have liked a complete final breakdown of the payout though because the care was over 2 veterinary practices it was difficult to get paperwork together but it was resolved in the end. I have the insurance that includes money towards buying a new pet which was really helpful. I've never claimed for individual illness payments so can only comment on "pet loss" claims. I have 2 pedigree cats and am happy with the cost, level of cover and service provided. There are other benefits offered I think like a video vet and partner discount offers but I don't use these. Reviewed on: 3rd October 2024

I found the online shopping experience very easy and...

I found the online shopping experience very easy and helpful so I could buy a policy stress free thank you Reviewed on: 3rd October 2024

AMAZING COMPANY FOR PET INSURANCE

I have been with ManyPets for a good few years and no matter what my problem is they always manage to solve it. The customer service team go above and beyond, they are friendly, polite and knowledgeable. They were very sympathetic when my last dog passed away and they asked me if I needed to speak to someone in the bereavement team which is a fantastic service for any pet owner who has suffered a loss of a dearly beloved pet. I personally think ManyPets are an amazing pet insurance company and I would highly recommend them if you want the best care for your animal. Reviewed on: 3rd October 2024

Never had any problems, have paid without quibble so...

Never had any problems, have paid without quibble so far Reviewed on: 3rd October 2024

Great Pet Insurer!

ManyPets provide comprehensive pet insurance cover with many perks and benefits. I particularly like the access to Vet advice 24/7 on the First Vet app, which has been very useful. They have also helped us to cover the costs of a dental procedure for our dog without any fuss. Thank you! Reviewed on: 3rd October 2024

Informative.

Informative. Value for money. Always available. Reviewed on: 3rd October 2024

Very happy with Many Pets

I have not had to make a claim for my 2yr old Pug, insured with Many Pets from birth. For the second year I receive money back on my premium. Emails are useful and website very clear. Reviewed on: 3rd October 2024

Very positive experience with most recent direct claim

Very positive experience with most recent direct claim for my cat's treatment. Could not fault communication and how quickly the claim was settled. Reviewed on: 3rd October 2024

Great product and easy to use.

Great product and easy to use. Big increases in premiums at renewals if claims made Reviewed on: 3rd October 2024

Fantasic Service, and care

Many pets customer service is excellent. Where I have made a claim.for my pets they have refunded me within 48 hours. The vet consultation service is brilliant and helped me with making a decision to attend the vet in person. Reviewed on: 3rd October 2024

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