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ManyPets: Pet insurance reviews

4.87
Based on 13,415 reviews, last reviewed 23rd Oct 2025
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Fantastic company Fantastic company, very reasonable price, and have been so easy to deal with whenever we have needed to claim. Access to video vets has been exception... Read more Reviewed on: 5th September 2025
S C's avatar
S C

Latest lowest rating:

1

Do Not Recommend Very poor customer service, bot like responses to queries. Renewal prices extortionate. Reviewed on: 23rd October 2025
KM's avatar
KM

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13415)

I found the online shopping experience very easy and...

5
I found the online shopping experience very easy and helpful so I could buy a policy stress free thank you Reviewed on: 3rd October 2024

AMAZING COMPANY FOR PET INSURANCE

5
I have been with ManyPets for a good few years and no matter what my problem is they always manage to solve it. The customer service team go above and beyond, they are friendly, polite and knowledgeable. They were very sympathetic when my last dog passed away and they asked me if I needed to speak to someone in the bereavement team which is a fantastic service for any pet owner who has suffered a loss of a dearly beloved pet. I personally think ManyPets are an amazing pet insurance company and I would highly recommend them if you want the best care for your animal. Reviewed on: 3rd October 2024

Never had any problems, have paid without quibble so...

5
Never had any problems, have paid without quibble so far Reviewed on: 3rd October 2024

Great Pet Insurer!

5
ManyPets provide comprehensive pet insurance cover with many perks and benefits. I particularly like the access to Vet advice 24/7 on the First Vet app, which has been very useful. They have also helped us to cover the costs of a dental procedure for our dog without any fuss. Thank you! Reviewed on: 3rd October 2024

Informative.

5
Informative. Value for money. Always available. Reviewed on: 3rd October 2024

Very happy with Many Pets

5
I have not had to make a claim for my 2yr old Pug, insured with Many Pets from birth. For the second year I receive money back on my premium. Emails are useful and website very clear. Reviewed on: 3rd October 2024

Very positive experience with most recent direct claim

5
Very positive experience with most recent direct claim for my cat's treatment. Could not fault communication and how quickly the claim was settled. Reviewed on: 3rd October 2024

Great product and easy to use.

4
Great product and easy to use. Big increases in premiums at renewals if claims made Reviewed on: 3rd October 2024

Fantasic Service, and care

5
Many pets customer service is excellent. Where I have made a claim.for my pets they have refunded me within 48 hours. The vet consultation service is brilliant and helped me with making a decision to attend the vet in person. Reviewed on: 3rd October 2024

Good customer service, value for money, highly recom...

5
Good customer service, value for money, highly recommend Reviewed on: 3rd October 2024

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