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ManyPets: Pet insurance reviews

4.87
Based on 13,418 reviews, last reviewed 17th Feb 2026
50% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent company, always quick and easy to claim Excellent company, always quick and easy to claim Reviewed on: 1st February 2026
Karen Murphy's avatar
Karen Murphy

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13418)

5 star insurance

4
We’ve been with Many Pets for 4 years now. We had many claims due to a poorly dog and never had any issues with them. It’s quick and easy to submit and track all the claims. Customer service has been brilliant too. Reviewed on: 3rd October 2024

Only been with them a few months and never needed to...

4
Only been with them a few months and never needed to claim, all ok so far Reviewed on: 3rd October 2024

STILL waiting for my claim to be settled 5 months do...

1
STILL waiting for my claim to be settled 5 months down the line! Reviewed on: 3rd October 2024

ComPETitive

5
Competitive prices , and I like all the updates which make you feel part of a group . Reviewed on: 3rd October 2024

Pet Loss

5
When our cat died I was lost as to what to do indirance wise and was directed well. It did take a while for a response each time and I would have liked a complete final breakdown of the payout though because the care was over 2 veterinary practices it was difficult to get paperwork together but it was resolved in the end. I have the insurance that includes money towards buying a new pet which was really helpful. I've never claimed for individual illness payments so can only comment on "pet loss" claims. I have 2 pedigree cats and am happy with the cost, level of cover and service provided. There are other benefits offered I think like a video vet and partner discount offers but I don't use these. Reviewed on: 3rd October 2024

I found the online shopping experience very easy and...

5
I found the online shopping experience very easy and helpful so I could buy a policy stress free thank you Reviewed on: 3rd October 2024

AMAZING COMPANY FOR PET INSURANCE

5
I have been with ManyPets for a good few years and no matter what my problem is they always manage to solve it. The customer service team go above and beyond, they are friendly, polite and knowledgeable. They were very sympathetic when my last dog passed away and they asked me if I needed to speak to someone in the bereavement team which is a fantastic service for any pet owner who has suffered a loss of a dearly beloved pet. I personally think ManyPets are an amazing pet insurance company and I would highly recommend them if you want the best care for your animal. Reviewed on: 3rd October 2024

Never had any problems, have paid without quibble so...

5
Never had any problems, have paid without quibble so far Reviewed on: 3rd October 2024

Great Pet Insurer!

5
ManyPets provide comprehensive pet insurance cover with many perks and benefits. I particularly like the access to Vet advice 24/7 on the First Vet app, which has been very useful. They have also helped us to cover the costs of a dental procedure for our dog without any fuss. Thank you! Reviewed on: 3rd October 2024

Informative.

5
Informative. Value for money. Always available. Reviewed on: 3rd October 2024

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