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ManyPets: Pet insurance reviews

View other ManyPets products
4.87
Based on 13,418 reviews, last reviewed 17th Feb 2026
50% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent company, always quick and easy to claim Excellent company, always quick and easy to claim Reviewed on: 1st February 2026
Karen Murphy's avatar
Karen Murphy

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford
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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13418)

Only had to claim once but was no hassle to...

5
Only had to claim once but was no hassle to them Reviewed on: 3rd October 2024
Rhona F's avatar
Rhona F

Have only needed to update details but was made simp...

5
Have only needed to update details but was made simple and staff on phone helpful, knowledgeable and polite Reviewed on: 3rd October 2024
Karen H's avatar
Karen H

Great customer care.

5
Great customer care. Value for money when insuring more than one pet. The policy is clear and comprehensive. I feel at ease that my pets are insured Reviewed on: 3rd October 2024
Shelley W's avatar
Shelley W

Its good value but too early to say as made one clai...

5
Its good value but too early to say as made one claim but the claim was made too early as i had only just joined up. Reviewed on: 3rd October 2024
Tony K's avatar
Tony K

The insurance is great but the call center customer...

4
The insurance is great but the call center customer service is the opposite of that. Often they will give conflicting information from what the other person has just give 5min before and they don’t seem to be interested in solving the problems. I also don’t like that every year they try to massively bump the premium even if you haven’t used the insurance Reviewed on: 3rd October 2024
Diana's avatar
Diana

C over for Cody

5
We have been with many pets for 3 years or so and have been very happy with the cover for our pet Cody value for money.have been with other company’s in the past but we are happy to stay with many pets. Reviewed on: 3rd October 2024
Roger M's avatar
Roger M

Good value for money, but not the best customer service

3
Great value for money, and a quibble-free attitude. Their customer service is lacking though; they’re clearly understaffed, and it’s hard to get through on the phone sometimes. They can sometimes let things fall through the cracks, for example they didn’t set my direct debit up properly, and I hadn’t noticed it had stopped going out of my account each month. Cut to December when they sent me an invoice for £500 out of the blue for missed payments. Reviewed on: 3rd October 2024
Mike B's avatar
Mike B

assessing claims

3
There have been a number of occasions when Many Pets have been slow in assessing claims Reviewed on: 3rd October 2024
Mark E's avatar
Mark E

Many Pets are more than just an insurance company

5
Many Pets are more than just an insurance company. They are like a family. When my previous dog needed a lot of medical care I didn’t have to dispute with many pets once about any of the costs of the medical bills that he needed. They were always so lovely on the phone and genuinely cared about our Breezy and were touched by our story. When Breezy passed away and I had to ring to tell them to cancel the policy I couldn’t hold it together and the lady on the other end of the phone felt my pain and cried with me and I needed that. Two days later I received a card, chocolates and a bunch of flowers in the post from many pets which was just so beautiful. There are not many insurance companies that would do that! I didn’t think twice about insuring my new dog Zero with them as I knew that he would be just as looked after! Reviewed on: 3rd October 2024
Millie M's avatar
Millie M

Easy claims process, no quibbles, payments made swiftly

5
My dog has sadly had Lymphoma for the last couple of years, which has led to three rounds of (quite costly) chemotherapy. The claims process with ManyPets has always been smooth, and I've seen progressive improvements over the years. They've never quibbled about a claim, and for the most recent policy claims have been settled very swiftly. Reviewed on: 3rd October 2024
HaywardsHeathen's avatar
HaywardsHeathen

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