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ManyPets: Pet insurance reviews

View other ManyPets products
4.87
Based on 13,415 reviews, last reviewed 23rd Oct 2025
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
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1%
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0%
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1%

Latest highest rating:

5

Fantastic company Fantastic company, very reasonable price, and have been so easy to deal with whenever we have needed to claim. Access to video vets has been exception... Read more Reviewed on: 5th September 2025
S C's avatar
S C

Latest lowest rating:

1

Do Not Recommend Very poor customer service, bot like responses to queries. Renewal prices extortionate. Reviewed on: 23rd October 2025
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KM
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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13415)

C over for Cody

5
We have been with many pets for 3 years or so and have been very happy with the cover for our pet Cody value for money.have been with other company’s in the past but we are happy to stay with many pets. Reviewed on: 3rd October 2024
Roger M's avatar
Roger M

Good value for money, but not the best customer service

3
Great value for money, and a quibble-free attitude. Their customer service is lacking though; they’re clearly understaffed, and it’s hard to get through on the phone sometimes. They can sometimes let things fall through the cracks, for example they didn’t set my direct debit up properly, and I hadn’t noticed it had stopped going out of my account each month. Cut to December when they sent me an invoice for £500 out of the blue for missed payments. Reviewed on: 3rd October 2024
Mike B's avatar
Mike B

assessing claims

3
There have been a number of occasions when Many Pets have been slow in assessing claims Reviewed on: 3rd October 2024
Mark E's avatar
Mark E

Many Pets are more than just an insurance company

5
Many Pets are more than just an insurance company. They are like a family. When my previous dog needed a lot of medical care I didn’t have to dispute with many pets once about any of the costs of the medical bills that he needed. They were always so lovely on the phone and genuinely cared about our Breezy and were touched by our story. When Breezy passed away and I had to ring to tell them to cancel the policy I couldn’t hold it together and the lady on the other end of the phone felt my pain and cried with me and I needed that. Two days later I received a card, chocolates and a bunch of flowers in the post from many pets which was just so beautiful. There are not many insurance companies that would do that! I didn’t think twice about insuring my new dog Zero with them as I knew that he would be just as looked after! Reviewed on: 3rd October 2024
Millie M's avatar
Millie M

Easy claims process, no quibbles, payments made swiftly

5
My dog has sadly had Lymphoma for the last couple of years, which has led to three rounds of (quite costly) chemotherapy. The claims process with ManyPets has always been smooth, and I've seen progressive improvements over the years. They've never quibbled about a claim, and for the most recent policy claims have been settled very swiftly. Reviewed on: 3rd October 2024
HaywardsHeathen's avatar
HaywardsHeathen

5 star insurance

4
We’ve been with Many Pets for 4 years now. We had many claims due to a poorly dog and never had any issues with them. It’s quick and easy to submit and track all the claims. Customer service has been brilliant too. Reviewed on: 3rd October 2024
IS's avatar
IS

Only been with them a few months and never needed to...

4
Only been with them a few months and never needed to claim, all ok so far Reviewed on: 3rd October 2024
Lily L's avatar
Lily L

STILL waiting for my claim to be settled 5 months do...

1
STILL waiting for my claim to be settled 5 months down the line! Reviewed on: 3rd October 2024
Yasmin F's avatar
Yasmin F

ComPETitive

5
Competitive prices , and I like all the updates which make you feel part of a group . Reviewed on: 3rd October 2024
Roy W's avatar
Roy W

Pet Loss

5
When our cat died I was lost as to what to do indirance wise and was directed well. It did take a while for a response each time and I would have liked a complete final breakdown of the payout though because the care was over 2 veterinary practices it was difficult to get paperwork together but it was resolved in the end. I have the insurance that includes money towards buying a new pet which was really helpful. I've never claimed for individual illness payments so can only comment on "pet loss" claims. I have 2 pedigree cats and am happy with the cost, level of cover and service provided. There are other benefits offered I think like a video vet and partner discount offers but I don't use these. Reviewed on: 3rd October 2024
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Sue K

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