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ManyPets: Pet insurance reviews

View other ManyPets products
4.87
Based on 13,413 reviews, last reviewed 5th Sep 2025
400% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Fantastic company Fantastic company, very reasonable price, and have been so easy to deal with whenever we have needed to claim. Access to video vets has been exception... Read more Reviewed on: 5th September 2025
S C's avatar
S C

Latest lowest rating:

1

Check 1 star reviews and company’s finances and avoid This is probably the worst company I have ever dealt with. AVOID this company at all costs is my advice. We pay over £40 per month for a mixed bread 2... Read more Reviewed on: 5th June 2025
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Erica M
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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13413)

Only needed it once and had a good experience

5
Only needed it once and had a good experience Reviewed on: 3rd October 2024
Roni Guetta's avatar
Roni Guetta

Good customer service and prices

5
Great when I've needed to contact them, insurance is clear on what it provides. Good levels of cover provided. I went for the cover that you get some money back if you don't claim that year. There was an error with the messages regarding claiming but the customer service was excellent. Thankfully haven't needed to claim for my dog but I have heard good reviews from friends and family. Reviewed on: 3rd October 2024
Emily's avatar
Emily

No great company so far with no issues.

5
No issues. Great company so far……….. Reviewed on: 3rd October 2024
Lean's avatar
Lean

Only had to claim once but was no hassle to...

5
Only had to claim once but was no hassle to them Reviewed on: 3rd October 2024
Rhona F's avatar
Rhona F

Have only needed to update details but was made simp...

5
Have only needed to update details but was made simple and staff on phone helpful, knowledgeable and polite Reviewed on: 3rd October 2024
Karen H's avatar
Karen H

Great customer care.

5
Great customer care. Value for money when insuring more than one pet. The policy is clear and comprehensive. I feel at ease that my pets are insured Reviewed on: 3rd October 2024
Shelley W's avatar
Shelley W

Its good value but too early to say as made one clai...

5
Its good value but too early to say as made one claim but the claim was made too early as i had only just joined up. Reviewed on: 3rd October 2024
Tony K's avatar
Tony K

The insurance is great but the call center customer...

4
The insurance is great but the call center customer service is the opposite of that. Often they will give conflicting information from what the other person has just give 5min before and they don’t seem to be interested in solving the problems. I also don’t like that every year they try to massively bump the premium even if you haven’t used the insurance Reviewed on: 3rd October 2024
Diana's avatar
Diana

C over for Cody

5
We have been with many pets for 3 years or so and have been very happy with the cover for our pet Cody value for money.have been with other company’s in the past but we are happy to stay with many pets. Reviewed on: 3rd October 2024
Roger M's avatar
Roger M

Good value for money, but not the best customer service

3
Great value for money, and a quibble-free attitude. Their customer service is lacking though; they’re clearly understaffed, and it’s hard to get through on the phone sometimes. They can sometimes let things fall through the cracks, for example they didn’t set my direct debit up properly, and I hadn’t noticed it had stopped going out of my account each month. Cut to December when they sent me an invoice for £500 out of the blue for missed payments. Reviewed on: 3rd October 2024
Mike B's avatar
Mike B

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