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ManyPets: Pet insurance reviews

4.87
Based on 13,419 reviews, last reviewed 5th Mar 2026
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Has been straightforward so far and easy to use webs... Has been straightforward so far and easy to use website etc Reviewed on: 5th March 2026
Richard Stewart's avatar
Richard Stewart

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026
Stuart Langford's avatar
Stuart Langford

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13419)

Review of the ManyPets, Pet insurance:

Great Service!

5
Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Many pets is brilliant.

5
Many pets is brilliant. I have needed to talk with an advisor out of hours and they were there to help Reviewed on: 2nd October 2024

Prompt attention to claims

5
I raised a claim for vet fees which were promptly paid within 2 days. Reviewed on: 2nd October 2024

Great company and have gave me the best deal

5
Great company and have gave me the best deal Reviewed on: 2nd October 2024

Great customer service.

5
We had to put a claim in for 2 vet visits. It was very easy and we were paid quickly. Reviewed on: 2nd October 2024

Tried to get a good insurance for our 4 dogs and bee...

2
Tried to get a good insurance for our 4 dogs and been waiting to get paid out since april Reviewed on: 2nd October 2024

Our pup had to have emergency tummy surgery and Many...

5
Our pup had to have emergency tummy surgery and Many Pets were fantastic, very helpful and reassuring and our policy covered us in full. Reviewed on: 2nd October 2024

Always good service very nice people very helpful

5
Always good service very nice people very helpful Reviewed on: 2nd October 2024

Very helpful and informative.

5
Very helpful and informative. Online vet is a useful tool which helps me understand things better than having to use a vet. Haven’t had to claim yet so cannot comment on how they sort out claims Reviewed on: 2nd October 2024

Brilliant service.

5
Never had any problems with claims all sorted via their website and customer services very helpful in bringng down the annual cost of cover. Reviewed on: 2nd October 2024

Manypets are always on hand to help me.

5
I know that I can call 24/7 if I need to Reviewed on: 2nd October 2024